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My updater is not working

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  • AJsmith0427undefined Offline
    AJsmith0427undefined Offline
    AJsmith0427
    wrote on last edited by AJsmith0427
    #1

    hi i just dowloaded the launcher and when i try to click on the app it says it needs to download so i did and then the program brought me to the front page. So i clicked b02 zombies then the program closed. So i tried to reopen it then i got the message that it needed to update so i did and then this came up
    can someone please help it wont open

    Crash ID: 120c8d9219a2427fbf6206b9295eb723
    Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-bootstrapper-win32.exe ---> System.IO.IOException: Incorrect function.

    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.FileStream.WriteCore(Byte[] buffer, Int32 offset, Int32 count)
    at System.IO.File.InternalWriteAllBytes(String path, Byte[] bytes, Boolean checkHost)
    at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
    --- End of inner exception stack trace ---
    at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      You're probably using Webroot AV, its known to cause issues with Pluto. Uninstall it, restart your PC and try launching Pluto again.

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      • wonderwhoundefined Offline
        wonderwhoundefined Offline
        wonderwho
        wrote on last edited by
        #3

        hi
        I also have the same problem but i am not using Webroot AV
        is there any advise that you can possibly give
        thank you

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC
          Plutonium Staff
          wrote on last edited by HannesC
          #4

          wonderwho Then you have a different error although it might look the same to you. Create a new topic and elaborate your issue with screenshots of the error.

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