bo2 multiplayer launches then crashes the id is in the description plss help

[sl4yer_jeff]

sl4yer_jeff last edited by sl4yer_jeff

in multiplayer when I launch the game it opens and a black screen pops up then bo2 closes and the error id :95a0394c33c824ed and the file is : user\users\appdata\local\Plutonium\crashdumps\Plutonium-r1065-2020-12-20_10-43-53.dmp plss help me!