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Game Crash

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  • keerrooundefined Offline
    keerrooundefined Offline
    keerroo
    wrote on last edited by
    #1

    Hi im having a problem with everytime i play a custom game or online game my game just freezes loading in. I will say this in the past ive played plutioum and i had no problems until it stopped working randomly The crash dump is Exception Code: 0xC0000005
    Exception Address: 0x6373224F please help

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    • Xerxesundefined Offline
      Xerxesundefined Offline
      Xerxes Plutonium Staff
      wrote on last edited by
      #2

      Hi,
      in order to help us help you we need quite a lot of information:

      • What where you doing when the game crashed?
      • Which map and game mode where you playing?
      • Do you have any mods installed?
      • In case you crashed on zombies, which difficulty did you play on?
      • Do you have any overclocks applied?
      • Do you have any DirectX overlays?
      • What Exception Code did you get?
      • What Exception Address did it show?
      • The dump file (check %LOCALAPPDATA%\Plutonium\crashdumps)
      keerrooundefined 1 Reply Last reply
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      • keerrooundefined Offline
        keerrooundefined Offline
        keerroo
        replied to Xerxes on last edited by keerroo
        #3

        Xerxes So I clicked on the Server then it just crashes on the map page so then after 30 seconds it just says I disconnected from online services and Ik what your gonna say my pc is shit when Pluto did work I was playing on normal quality with 60 Fps with no screen tearing or anything I don’t have any mods installed the same thing happens with zombies I have no direct x overlays or any overclock on

        Xerxesundefined 1 Reply Last reply
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        • Xerxesundefined Offline
          Xerxesundefined Offline
          Xerxes Plutonium Staff
          replied to keerroo on last edited by
          #4

          keerroo said in Game Crash:

          disconnected from online services

          This is a network issue on your end, nothing we can do. Try to use ethernet instead of wifi or try using a completely different internet connection.

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          • keerrooundefined Offline
            keerrooundefined Offline
            keerroo
            wrote on last edited by
            #5

            alright ill see if anything changes thanks for the help

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