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  3. Exception Code: 0xC0000005 Exception Address: 0x006246EC

Exception Code: 0xC0000005 Exception Address: 0x006246EC

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  • _Exonnundefined Offline
    _Exonnundefined Offline
    _Exonn
    wrote on last edited by
    #1

    Here is a wetransfer of the .dmp , can someone help me please, few weeks I trying to install the game

    Exception Code: 0xC0000005
    Exception Address: 0x006246EC

    .dmp : https://we.tl/t-tMszebZyoH

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    0
    • Xerxesundefined Offline
      Xerxesundefined Offline
      Xerxes Plutonium Staff
      wrote on last edited by
      #2

      Hi,
      in order to help us help you we need quite a lot of information:

      • What where you doing when the game crashed?
      • Which map and game mode where you playing?
      • Do you have any mods installed?
      • In case you crashed on zombies, which difficulty did you play on?
      • Do you have any overclocks applied?
      • Do you have any DirectX overlays?
      • What Exception Code did you get?
      • What Exception Address did it show?
      • The dump file (check %LOCALAPPDATA%\Plutonium\crashdumps)
      1 Reply Last reply
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      • _Exonnundefined Offline
        _Exonnundefined Offline
        _Exonn
        wrote on last edited by _Exonn
        #3

        I can't open the game so I can't play, I don't have mods

        Dss0undefined 1 Reply Last reply
        0
        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to _Exonn on last edited by
          #4

          _Exonn

          • What where you doing when the game crashed?
          • Which map and game mode where you playing?
          • Do you have any mods installed?
          • In case you crashed on zombies, which difficulty did you play on?
          • Do you have any overclocks applied?
          • Do you have any DirectX overlays?
          • What Exception Code did you get?
          • What Exception Address did it show?
          • The dump file (check %LOCALAPPDATA%\Plutonium\crashdumps)
          1 Reply Last reply
          0
          • _Exonnundefined Offline
            _Exonnundefined Offline
            _Exonn
            wrote on last edited by
            #5

            Dss0 said in Exception Code: 0xC0000005 Exception Address: 0x006246EC:

            ve any DirectX overlays?

            I don't what are thoses I'm sorry how can I find ?

            Dss0undefined 1 Reply Last reply
            0
            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to _Exonn on last edited by
              #6

              _Exonn msi afterburner, rivatuner,..

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              0
              • _Exonnundefined Offline
                _Exonnundefined Offline
                _Exonn
                wrote on last edited by
                #7

                I tryed to check and I don't have overclockd applied, I didn't overclocked it by myself so I don't think my pc is overclocked, and I don't know how to know if I have DirectX overlays

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                • _Exonnundefined Offline
                  _Exonnundefined Offline
                  _Exonn
                  wrote on last edited by
                  #8

                  Have you got any french ppl in your staff ?

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                  • _Exonnundefined Offline
                    _Exonnundefined Offline
                    _Exonn
                    wrote on last edited by
                    #9
                    This post is deleted!
                    1 Reply Last reply
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                    • GXBundefined Offline
                      GXBundefined Offline
                      GXB Contributor
                      wrote last edited by
                      #10

                      Im still getting this issue and no solution

                      1 Reply Last reply
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                      • Xerxesundefined Xerxes locked this topic

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