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BO2 crashes when I open it

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  • Fotaroosundefined Offline
    Fotaroosundefined Offline
    Fotaroos
    wrote on last edited by
    #1

    Every single time I open bo2 it crashes for some reason and the error says to post it here.
    6e613928-ba3e-4e1c-b3da-4650bb2a0f4b-image.png

    Pistakillaundefined 1 Reply Last reply
    0
    • Pistakillaundefined Offline
      Pistakillaundefined Offline
      Pistakilla
      replied to Fotaroos on last edited by
      #2

      Fotaroos
      Do you have any av software, msi afterburner, ccleaner, rivatuner or any overlay apps in your pc?
      Also, do you install any mods before getting the error?

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      • Fotaroosundefined Offline
        Fotaroosundefined Offline
        Fotaroos
        wrote on last edited by
        #3

        I use these apps once in a while but i have them closed most of the time. And no, i have not installed any mods

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        • Xerxesundefined Offline
          Xerxesundefined Offline
          Xerxes Plutonium Staff
          wrote on last edited by
          #4

          Hi,
          in order to help us help you we need quite a lot of information:

          • What where you doing when the game crashed?
          • Which map and game mode where you playing?
          • Do you have any mods installed?
          • In case you crashed on zombies, which difficulty did you play on?
          • Do you have any overclocks applied?
          • Do you have any DirectX overlays?
          • What Exception Code did you get?
          • What Exception Address did it show?
          • The dump file (check %LOCALAPPDATA%\Plutonium\crashdumps)
          1 Reply Last reply
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          • Fotaroosundefined Offline
            Fotaroosundefined Offline
            Fotaroos
            wrote on last edited by
            #5
            1. i launched it
            2. nothing since it crashes when i launch it
            3. i do not
            4. i have my cpu overclocked
            5. dont think so
            6. 0xC0000005
            7. 0x2C3B1E8C
            8. it wont let me upload the file here for some reason but here's the google drive with the file in it https://drive.google.com/file/d/1HEyKO_kzzAkE1HUvQvoJyhYCu8Y39IPs/view?usp=sharing
            1 Reply Last reply
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