BO2 crashes when I open it

[Fotaroos]

Fotaroos last edited by

Every single time I open bo2 it crashes for some reason and the error says to post it here.

[Pistakilla]

Pistakilla Contributor last edited by @ Fotaroos

@Fotaroos
Do you have any av software, msi afterburner, ccleaner, rivatuner or any overlay apps in your pc?
Also, do you install any mods before getting the error?

[Fotaroos]

Fotaroos last edited by

I use these apps once in a while but i have them closed most of the time. And no, i have not installed any mods

[Xerxes]

Xerxes Plutonium Staff Staff last edited by

Hi,
in order to help us help you we need quite a lot of information:

• What where you doing when the game crashed?
• Which map and game mode where you playing?
• Do you have any mods installed?
• In case you crashed on zombies, which difficulty did you play on?
• Do you have any overclocks applied?
• Do you have any DirectX overlays?
• What Exception Code did you get?
• What Exception Address did it show?
• The dump file (check %LOCALAPPDATA%\Plutonium\crashdumps)

[Fotaroos]

Fotaroos last edited by

1. i launched it
2. nothing since it crashes when i launch it
3. i do not
5. i have my cpu overclocked
6. dont think so
7. 0xC0000005
8. 0x2C3B1E8C
9. it wont let me upload the file here for some reason but here's the google drive with the file in it https://drive.google.com/file/d/1HEyKO_kzzAkE1HUvQvoJyhYCu8Y39IPs/view?usp=sharing