The ban.txt file after the r4516 update would generate on storage\t6\main on the Plutonium directory of the person hosting if the host was a player, or on the Plutonium directory of the server if the host is a dedicated server.
You could get the host to instead use the unban # command to remove the ban, where the # is the UID of the banned user which can be found in https://forum.plutonium.pw/api/user/username