Plutonium

Hello,
Went to play bo2 on my steamdeck but recieved message of 788 day ban. I see others are running into the same issue as well from using the steamdeck and plutonium via lutris. Thought it was best to post, and to ask as others have, if theres any way to resolve or for me to appeal? I understand if the need to hold off on plutonium via steamdeck, but would like to play on pc if possible.
Thank you for your time.