Plutonium

During the middle of a BO2 custom game in origins (the two of us only) we were going for 2/3 of the lightning staff parts (excavation) and she downed except the zombie managed to glitch her inside the tank, later on the day she was banned.
Just a few moments ago (from this post) we were playing tranzit custom and we were turning on the power, nothing unusual, and suddenly she's banned again, is there a way to see why she was banned or if I can appeal? Her username is junkojr, thanks if someone responds.