IrishApoffecary idk why you respond to a >1 year old topic instead of creating a new one.. anyways idk that much about controller setup but i can think of 2 things that could be wrong here.
you have steam running in the background with controller configuration support enabled, either disable it in steam settings (for xbox + ps controllers) or close steam ds4windows is set to emulate ps controllers in the settings -> change it to xboxif you have further issues pls create a new topic.