Plutonium

Without familiarizing myself with the rules, I made a huge mistake... I didn't use the cheat program on my account, but the account... when I was playing zombie mode with a friend, I was banned for 13 days, I determined this because I was thrown out of my account. I figured that you can create a new account and not worry. But the ban came by iron. As a result, ban for 21 days!
I ask the project administrators to help me, as I really liked the project and it is very convenient for playing with friends! I ask either to shorten the blocking period for my mistake. Or remove it, since I did not use extraneous programs. I'm coming to option 1, since I violated the rules of the project with the creation of twink accounts bypassing the ban..
I have been using your project for a long time and for the first time I encountered this problem