I downloaded it directly from the forum step by step. BO2 Multiplayer was working normally, when I restarted my machine and went to play again this message always appears

All maps. I installed the DLC's and continued. Only in multiplayer mode, in zombie mode everything is ok

I start the game, when I select a server to connect, go to the map loading and crash screen and this message appears. It only happens in Multiplayer mode, in zombie mode it doesn’t, it enters the server normally!

I'm uploading the .dmp file and soon I'll post the link