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Game Support

18.2k Topics 57.8k Posts

If you're looking for help with an issue related to our supported games, post here!

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  • Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

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    [3arc]CKennedyundefined
    Limit your fps to 250. The problems are mentioned if you hover over the "max frames per second" option in the game

  • Request support for the Plutonium T5 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

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    queef-faceundefined
    I have the same problem too with those same errors. My 2 issues are it keeps me stuck on the "connecting" screen when I launch game. After fooling with it i managed to get it to work but its extremely laggy. Barely playable. (could be my hardware but every other plutonium cod works well). Intel Iris xe, Intel core i7, 64gb ram. Also, I didn't acquire my game through steam like most...

  • Request support for the Plutonium IW5 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

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    TnznSimbaundefined
    Annoyingly, the game works, I have tried sooooooo many instructions to get it to work aaaand NOTHING. Until I decided to try and trick the screen as I noticed that the mouse icon for the game show us up briefly when I navigate back and forth between windows (using ALT + TAB)... Whilst navigating back to the game screen, before anything point your mouse at the button you want to click (e.g. 'browse servers') then navigate back to the game screen (using ALT + TAB) and VERY QUICKLY click on the game screen button you want... then you can start using keyboard arrows and ENTR/ESC to navigate and select... WHAT A JOURNEY!... this is too much... I think game developers need to review this issue/code/function. I hope it works for you so we can get developers to look into this!

  • Request support for the Plutonium T4 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

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    Lt ClapCheekssundefined
    @Hadi77KSA thank you
  • Blackzero935undefined

    Black Ops 2 multiplayer FPS issue

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    Anriwaundefined
    I found that switching the video settings from fullscreen to windowed fullscreen fixed multiplayer for me, and turning off sync every frame helps too, I believe.
  • exe.KizoKuundefined

    Ban help

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  • novoline61undefined

    This topic is deleted!

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  • Rancherooundefined

    How do i fix this I keep getting it everytime i load in game

    bo2 help error fix
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    Rancherooundefined
    Ok will try (Tysm it fixed it the command turned it off and it fixed it now it dosent show up W hadi)
  • Dantas-25undefined

    This topic is deleted!

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  • Hothead69undefined

    Games stuck on 1080p after uprading to 1440p monitor

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    IRAQI_XVIIundefined
    @Trirad56 Everyone needs to see this post from Trirad56. After trying every "fix" on the internet, this CRU method is the only one that works. Absolute legend. Confirmed working in 2025/2026. Thank you Trirad.
  • mekawy11undefined

    Download Black Ops 4

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    mekawy11undefined
    Okay, thank you.
  • DanAlt3694undefined

    Email Already Being Used?

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    Hadi77KSAundefined
    The cause is as described, his email address is linked to an existing account. Get your friend to write a new password into a text file, request a password reset link, copy the password from the text file and use it as the new password, then attempt to login on the forum with the email and password copied from the text file. If after resetting the password he gets an error when logging into the forum, upload a screenshot of the error.
  • Masternoob 64undefined

    help with connecting online

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    DirkRockfaceundefined
    @Masternoob-64 At the moment, verification is required to host a dedicated server. Plutonium does not provide support for non-steam copies. (Except the Micorosoft store version of World at War can be made to work with a tweak) Get yourself a steam copy and you'll be good.
  • Shockz Voltageundefined

    tf do i get real account support?

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    DonaldTrumpetundefined
    try again, there are thousands playing just fine. If in doubt, start over double check your email and such
  • Adneroundefined

    Mouse acceleration (SOLVED!!)

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    naorokoundefined
    TY I LOVE YOU
  • Niggabo2undefined

    Account Hacked

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    Niggabo2undefined
    @Xerxes ight well then just delete ts atp
  • A Former User?

    Games not loading

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    DirkRockfaceundefined
    You, good sir, are an idiot! maybe give more details, maybe upload pictures of the error message, maybe say SOMETHING that is helpful to figure out what is wrong with your setup instead of just saying, "IT NO WORKIE!!! FUCK YOU RAWR!"
  • Sonouge2025undefined

    Weapon Configuration Update

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    Sonouge2025undefined
    I tried for black ops 1 zombies but doesnt work for the base game.
  • GAULT 8undefined

    This topic is deleted!

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  • Jesus Is Kingundefined

    Help Me

    help
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    Littlegodsundefined
    The directory where you loaded the game into the launcher is incorrect. Please select the correct Steam folder.
  • KeIsonundefined

    controller issues

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  • Dandup84undefined

    Why do I get kicked if I'm not cheating?

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    Sh0ckzundefined
    I had the same issue and i was pretty sure i cant be banned from IW4M Admin Servers and after 20 mins i noticed my vpn connection was still on, after turning it off it worked. Maybe thats ur problem
  • DTN4Lundefined

    This topic is deleted!

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  • JoJoSutroundefined

    I can´t save the emblems I made

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