Skip to content

Plutonium
  1. Home
  2. Game Support

Game Support

If you're looking for help with an issue related to our supported games, post here!

17.8k Topics 56.7k Posts

Subcategories

  • Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

    12k 39k
    12k Topics
    39k Posts
    Tchris352undefined
    what the hell is protoinup i have windows 11 here and still getting the same error here. should i start pluto first then open nucleus or there is a third app you are talking about

  • Request support for the Plutonium T5 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

    2k 6k
    2k Topics
    6k Posts
    2Meterundefined
    any way you can make this downloadable?

  • Request support for the Plutonium IW5 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

    2k 8k
    2k Topics
    8k Posts
    TessaJamesElliotundefined
    okay i fixed it just by deleting the entire "zone" folder in storage>iw5, i don't even know how this was caused

  • Request support for the Plutonium T4 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

    1k 4k
    1k Topics
    4k Posts
    Noodleizationundefined
    damn, thanks anyway.
  • Jesus Is Kingundefined

    Help Me

    help
    2
    1
    0 Votes
    2 Posts
    128 Views
    Littlegodsundefined
    The directory where you loaded the game into the launcher is incorrect. Please select the correct Steam folder.
  • KeIsonundefined

    controller issues

    1
    0 Votes
    1 Posts
    54 Views
    No one has replied
  • Dandup84undefined

    Why do I get kicked if I'm not cheating?

    4
    0 Votes
    4 Posts
    107 Views
    Sh0ckzundefined
    I had the same issue and i was pretty sure i cant be banned from IW4M Admin Servers and after 20 mins i noticed my vpn connection was still on, after turning it off it worked. Maybe thats ur problem
  • DTN4Lundefined

    This topic is deleted!

    1
    0 Votes
    1 Posts
    35 Views
    No one has replied
  • JoJoSutroundefined

    I can´t save the emblems I made

    1
    0 Votes
    1 Posts
    35 Views
    No one has replied
  • nmdlolundefined

    Banned for 300k+ days

    12
    0 Votes
    12 Posts
    813 Views
    DirkRockfaceundefined
    @nmdlol a more lenient system would make the entire system useless if all you had to do was "claim you didn't read the instructions" and everyone was able to be unbanned" I mean 2 chances SHOULD be plenty to learn the lesson. After the first, there is no excuse not to get smart on the issue and figure out what you did wrong. I would agree with your argument if it was a "one and done" thing.
  • black cucciundefined

    bo1

    1
    1
    0 Votes
    1 Posts
    61 Views
    No one has replied
  • ZacrsgameYTundefined

    CrashID: (4c54ab88-ceb5-46eb-aafd-a471b68cb4cd.) after one game with botwarfare bots (BO1/WAW)

    bug error crash waw bo1crash bo1 bot warfare bots
    1
    0 Votes
    1 Posts
    95 Views
    No one has replied
  • RevisPresentsundefined

    Plutonium

    1
    0 Votes
    1 Posts
    69 Views
    No one has replied
  • ColdDeathundefined

    Need help cannot start solo game in T4

    4
    1
    0 Votes
    4 Posts
    169 Views
    Hadi77KSAundefined
    @ColdDeath start a match, end it if you can, quit the game, and send the console.log file from %localappdata%\Plutonium\storage\t4\main.
  • Lorndundefined

    Game crash: BO1 Zombies

    1
    0 Votes
    1 Posts
    110 Views
    No one has replied
  • mntieundefined

    LOW GRAVITY / I CANT JUMP

    4
    0 Votes
    4 Posts
    183 Views
    j1qzyundefined
    this problem in ds4, go to settings on ds4 in your profile and reset you profile, thats is...
  • Estevao7xundefined

    Problem Ping

    1
    0 Votes
    1 Posts
    137 Views
    No one has replied
  • vibizied on ttundefined

    steam bo2 multiplayer and regular bo2 saying content encrypted???

    help
    2
    1
    0 Votes
    2 Posts
    121 Views
    Xerxesundefined
    Did you buy a region locked key?
  • HajunSaiyanundefined

    I lost all of my stats

    2
    0 Votes
    2 Posts
    138 Views
    Hadi77KSAundefined
    Sounds like you joined a server that had a mod loaded. Simply unload the mod either from the mods menu or by restarting the game.
  • sla kkundefined

    This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • safaahafidh94undefined

    Ban Review Request – Possible False Positive

    2
    1 Votes
    2 Posts
    174 Views
    ChosenUndeadundefined
    "Plutonium Cheat Policy# It is important you read and understand the following policy in regards to our anticheat system. Upon detection of a Cheat: Automatic ban of 7 days is placed onto the account. When the player tries to login, they will be displayed a message which tells them they are banned and also tells them how long is left until the ban expires. Attempting to bypass the ban in any way will lead to further restrictions. Once the ban length has expired, the system will automatically remove the ban. If the player is caught cheating again, the system will ban the account permanently. We will not provide any information regarding any given ban, remember you broke our rules. Caution The anticheat is always active even in solo play / private match. If you wish to cheat in private / solo you can use the launchers LAN mode which disables online functionality and disables the anticheat. The anticheat will be triggered by the following but not limited to: Injections External tools and cheats GSC Injectors Rank Unlockers Class editors FoV/FPS changer programs All official supported modding is safe including our built in GSC support."
  • safaahafidh94undefined

    This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • Swedish Pigeonundefined

    Need a Clean iw_39.iwi file

    Locked
    2
    0 Votes
    2 Posts
    190 Views
    Xerxesundefined
    Repair the game through Steam and you get clean files, no support for pirates.
  • HeatherBlackOpsundefined

    How to turn shadows off permanently?

    2
    0 Votes
    2 Posts
    181 Views
    CryoMaskundefined
    @HeatherBlackOps It's not supposed to be in the settings menu... but if you remove the shadows and it's activated, you can go to appdata local plutonium t6 config user config, disable the shadows and set it to read-only.