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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.6k Posts
  • 0 Votes
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    @jabersan Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • error bo2 zombie

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    @PetemoilCultib Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • Cannot host custom games

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    @Dss0 Thank you! This worked for me.
  • This topic is deleted!

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  • Help Please

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    @Shago2003 Wait for the server list to fully load before trying to join a match.
  • Why my progress always restart

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    @jdhruv I don't know. There's a way to check it and change it ?
  • BO2 Zombies not letting me go online

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    @BeastyBBY cual vpn usaste?
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    @konishiwoi It happens the same to me
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  • BO2 zobmies Help

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    @Saltt you have to launch zombies via the launcher.
  • I cant connect to the online servers on BO2 Zombies, Please Help.

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    @RatThing same issue here
  • Awaiting chalenge

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    Me pasa lo mismo
  • i keep getting kicked i need help please

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    @G-K not sure if nodebb even has an option to restrict this. This forum software is very bad and is awaiting replacement.
  • bo2 server not running

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    @corbin115 if it still doesn't work after following the guide Thomaskuhh posted upload your server config here. Also don't create multiple topics about the same issue.
  • Plutonium crash entering BO2

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    @Sirple Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • 0 Votes
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  • need to change console keybind

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  • ps5 controller?

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    Try making a new profile on DS4 and enable it as gamepad and make sure to enable the Gamepad option in the game in the "Controls" section in your games settings. Wish you the best of luck.
  • Weird lag spikes

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    @The-Rwak same here I’m running 11th gen i7 with a RTX3060 and when I’m playing zombies it says I’m getting between 100-120 FPS but I’m lagging around the map and randomly drops down to 30-70 FPS. It’s so frustrating when that happens because it shouldn’t even be an issue. But yesterday I played on plutonium and there was absolutely zero lag all game. So I don’t know what it is maybe it’s the connection to the server…
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