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Problem Plutonium!

Scheduled Pinned Locked Moved BO1 Client Support
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  • Mini Morris Offline
    Mini Morris Offline
    Mini Morris
    wrote on last edited by
    #1

    I cant fix this problem on BO1 multiplayer and zombies, it's not only bo1 and bo2 has the same problem for me.. Can anyone try to help me https://ibb.co/yVkm6QZ

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    • Resxt Online
      Resxt Online
      Resxt
      Plutonium Staff
      wrote on last edited by
      #2

      Plutonium doesn't work on Windows 7
      https://plutonium.pw/docs/system-requirements/

      Mini Morris 1 Reply Last reply
      0
      • Resxt Resxt

        Plutonium doesn't work on Windows 7
        https://plutonium.pw/docs/system-requirements/

        Mini Morris Offline
        Mini Morris Offline
        Mini Morris
        wrote on last edited by
        #3

        Resxt i've played bo1 and bo2 yesterday and everything was working with appsolute 0 problems. Out of no where this was popping out.

        hindercanrun Resxt 2 Replies Last reply
        0
        • Mini Morris Mini Morris

          Resxt i've played bo1 and bo2 yesterday and everything was working with appsolute 0 problems. Out of no where this was popping out.

          hindercanrun Offline
          hindercanrun Offline
          hindercanrun
          Contributor
          wrote on last edited by
          #4

          Mini Morris windows 7 is unsupported on plutonium.
          if it works it works, if it doesn’t work then it doesn’t work.

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          • Mini Morris Mini Morris

            Resxt i've played bo1 and bo2 yesterday and everything was working with appsolute 0 problems. Out of no where this was popping out.

            Resxt Online
            Resxt Online
            Resxt
            Plutonium Staff
            wrote on last edited by
            #5

            Mini Morris this is mostly an issue with antivirus or corrupted system, outdated drivers etc

            You can try the solutions below

            Crash with an error (0x000007b, crashdump error or similar)

            • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
            • Repair your game: https://plutonium.pw/docs/repair/
            • Update your GPU drivers
            • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
            • Download and run this script to install all the required redist: https://git.io/redists
            • If you're running the game in a virtual machine don't, this doesn't work
            • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
            • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
            • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
            • If you use an Avermedia capture card uninstall its drivers
            • Verify the integrity of your system files:
              Open the start menu and search for "cmd"
              Run cmd as admin
              Copy and paste (right click) each command below one by one in the cmd and press enter after each command
              Only put the next command when the one you ran is finished.
            DISM /Online /Cleanup-Image /CheckHealth
            DISM /Online /Cleanup-Image /ScanHealth
            DISM /Online /Cleanup-Image /RestoreHealth
            sfc /scannow
            

            Once it's done restart your PC

            As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

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