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SOLUTION?

Scheduled Pinned Locked Moved BO2 Client Support
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  • NeroStaRLD432undefined Offline
    NeroStaRLD432undefined Offline
    NeroStaRLD432
    wrote on last edited by
    #1

    Captura de pantalla (34).png

    WolflexZundefined 1 Reply Last reply
    0
    • WolflexZundefined Offline
      WolflexZundefined Offline
      WolflexZ Contributor
      replied to NeroStaRLD432 on last edited by
      #2

      NeroStaRLD432 include your crashdump files. What did you do before this appeared etc.

      NeroStaRLD432undefined 1 Reply Last reply
      0
      • NeroStaRLD432undefined Offline
        NeroStaRLD432undefined Offline
        NeroStaRLD432
        replied to WolflexZ on last edited by
        #3

        WolflexZ download the game from bit torrent, send the plutonium to the game folder that I have in downloads and start and this happens

        1 Reply Last reply
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        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt Plutonium Staff
          wrote on last edited by
          #4

          Crash with an error (0x000007b, crashdump error or similar)

          There is no easy answer for this but here are some possible solutions

          • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
          • Repair your game: https://plutonium.pw/docs/repair/
          • Update your GPU drivers
          • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
          • Download and run this script to install all the required redist: https://git.io/redists
          • If you're running the game in a virtual machine don't, this doesn't work
          • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
          • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
          • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
          • If you use an Avermedia capture card uninstall its drivers
          • Verify the integrity of your system files:
            Open the start menu and search for "cmd"
            Run cmd as admin
            Copy and paste (right click) each command below one by one in the cmd and press enter after each command
            Only put the next command when the one you ran is finished.
          DISM /Online /Cleanup-Image /CheckHealth
          DISM /Online /Cleanup-Image /ScanHealth
          DISM /Online /Cleanup-Image /RestoreHealth
          sfc /scannow
          

          Once it's done restart your PC

          As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

          NeroStaRLD432undefined 1 Reply Last reply
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          • NeroStaRLD432undefined Offline
            NeroStaRLD432undefined Offline
            NeroStaRLD432
            replied to Resxt on last edited by
            #5

            Resxt A while ago it let me play by closing rivatuner in the background, but I want to enter again and I get the text box and the game does not start

            1 Reply Last reply
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