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Oops! Plutonium ran into a problem

Scheduled Pinned Locked Moved BO2 Client Support
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  • ImAcriminalundefined Offline
    ImAcriminalundefined Offline
    ImAcriminal
    wrote on last edited by
    #1

    Does this everytime i try to launch bo1 zombies :![alt text](fe57acc9-79cd-4118-9784-f5ffba42c234-image.png image url)

    verxovundefined 1 Reply Last reply
    0
    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      wrote on last edited by
      #2

      Crash with an error (0x000007b, crashdump error or similar)

      There is no easy answer for this but here are some possible solutions

      • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
      • Repair your game: https://plutonium.pw/docs/repair/
      • Update your GPU drivers
      • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
      • If you're running the game in a virtual machine don't, this doesn't work
      • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
      • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
      • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
      • If you use an Avermedia capture card uninstall its drivers
      • Verify the integrity of your system files:
        Open the start menu and search for "cmd"
        Run cmd as admin
        Copy and paste (right click) each command below one by one in the cmd and press enter after each command
        Only put the next command when the one you ran is finished.
      DISM /Online /Cleanup-Image /CheckHealth
      DISM /Online /Cleanup-Image /ScanHealth
      DISM /Online /Cleanup-Image /RestoreHealth
      sfc /scannow
      

      Once it's done restart your PC

      As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

      RXXCX2511undefined 1 Reply Last reply
      0
      • verxovundefined Offline
        verxovundefined Offline
        verxov
        replied to ImAcriminal on last edited by
        #3

        ImAcriminal
        hi were you able to solve this problem? And then I ran into her too.

        RXXCX2511undefined 1 Reply Last reply
        0
        • RXXCX2511undefined Offline
          RXXCX2511undefined Offline
          RXXCX2511
          replied to Resxt on last edited by
          #4

          Resxt i did all of this and still have this problem

          erfreddoundefined 1 Reply Last reply
          1
          • RXXCX2511undefined Offline
            RXXCX2511undefined Offline
            RXXCX2511
            replied to verxov on last edited by
            #5

            verxov nope. tried everything and none of it worked

            1 Reply Last reply
            0
            • erfreddoundefined Offline
              erfreddoundefined Offline
              erfreddo
              replied to RXXCX2511 on last edited by
              #6

              RXXCX2511 me too BRUUUH

              Weegeeundefined 1 Reply Last reply
              0
              • Weegeeundefined Offline
                Weegeeundefined Offline
                Weegee
                replied to erfreddo on last edited by
                #7

                erfreddo i reset and it doesn't even work, completely useless, gg's

                LunaTiiK-Teamundefined 1 Reply Last reply
                0
                • RiDD_Alexis31undefined Offline
                  RiDD_Alexis31undefined Offline
                  RiDD_Alexis31
                  wrote on last edited by
                  #8

                  mine got solved by repairing microsoft c++ 2015-2022

                  1 Reply Last reply
                  0
                  • 330CanWalkundefined Offline
                    330CanWalkundefined Offline
                    330CanWalk
                    wrote on last edited by
                    #9

                    mine got solved by deleting last iw 42 and iw 43 from the "main" folder

                    jinwoo.2undefined 1 Reply Last reply
                    0
                    • 330CanWalkundefined Offline
                      330CanWalkundefined Offline
                      330CanWalk
                      wrote on last edited by 330CanWalk
                      #10

                      also discorvered that without steam opened the crash occurs but when i have steam opened the crash just dissapears

                      1 Reply Last reply
                      0
                      • LunaTiiK-Teamundefined Offline
                        LunaTiiK-Teamundefined Offline
                        LunaTiiK-Team
                        replied to Weegee on last edited by
                        #11

                        Weegee hi, did u get bo1 to work? if yes can u tell us how please? Thanks

                        1 Reply Last reply
                        0
                        • jinwoo.2undefined Offline
                          jinwoo.2undefined Offline
                          jinwoo.2
                          replied to 330CanWalk on last edited by
                          #12

                          330CanWalk pls how do ido this

                          1 Reply Last reply
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