"connection to styx socket lost"
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Thanks for the reports - we are investigating on our side
@Mr-Android Thank you for the Response, Don't know if its connected to this error but wanted to give more info to maybe help. I can get through a random set number of rounds on zombies until it randomly disconnects me.
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all of my friends in California cannot connect it only works with a hotspot or sometimes a vpn and even then they cannot accept my invites to private games, only can play together on servers that allow vpns
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Cannot connect for the past few days. In canada
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Yeah, same here. It's not allowing me to connect. VPN is barely playable!
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looks like it's fixed for me, thanks guys!
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Not fixed over here. Issue is still ongoing.
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Managed to get on and play around 5pm-6pm EST but now i cant get back on again
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I'm having the same issue right now
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looks like it's fixed for me, thanks guys!
bubblewrap unfixed over here still
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same issue over here in cali, used to be able to play it a long time ago and cant anymore
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same issue here, also California, had no issues a few days ago
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Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot
Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.
Thanks!
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Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot
Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.
Thanks!
@Mr-Android im in Australia, Sydney been having this problem for a few days and now its working again
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Still not working. Im in California and it keeps saying connection with styx lost. Im just trying to play BO2 zombies with the boys
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it was working for me yesterday, but today it's not
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Its not working in pakistan i am using hotspot from my phone still server not available
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it's only working unless i use VPN
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California Server is still not working.
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Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot
Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.
Thanks!
@Mr-Android I'm unable to screenshare because I'm gonna be busy the next few days, but if this helps, here's a list of every troubleshooting step I've done.
Reinstalling BO2 & verifying game files, Reinstalling Plutonium (deleting %localappdata%\Plutonium), Reinstalling internet drivers, resetting network settings, setting static IP, disabling IPV6, enabling UPnP, setting firewall exceptions, disabling firewall, fresh windows install (dualboot), phone hotspot, VPN, using Wi-Fi, flushing DNS cache, changing DNS server, restarting the router.
I wanna point out that I also don't use any antivirus, defender is completely disabled and there's no third party ones running.
BO1 and WaW Plutonium also have no issues. It's purely a BO2 thing.
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@Mr-Android I'm unable to screenshare because I'm gonna be busy the next few days, but if this helps, here's a list of every troubleshooting step I've done.
Reinstalling BO2 & verifying game files, Reinstalling Plutonium (deleting %localappdata%\Plutonium), Reinstalling internet drivers, resetting network settings, setting static IP, disabling IPV6, enabling UPnP, setting firewall exceptions, disabling firewall, fresh windows install (dualboot), phone hotspot, VPN, using Wi-Fi, flushing DNS cache, changing DNS server, restarting the router.
I wanna point out that I also don't use any antivirus, defender is completely disabled and there's no third party ones running.
BO1 and WaW Plutonium also have no issues. It's purely a BO2 thing.
Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.
Seems MOST people are in Cali, with some in Australia and some in the middle east.
For people reading please answer the following if you are comfortable with it:
Your location (country / state):
Your ISP:
The model of your router: (It may be that one router model is shared among everyone's ISP).
Does using a VPN solve the issue for you?:To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.
