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"connection to styx socket lost"

Scheduled Pinned Locked Moved BO2 Client Support
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  • Caligotmotionundefined Offline
    Caligotmotionundefined Offline
    Caligotmotion
    wrote on last edited by
    #20

    all of my friends in California cannot connect it only works with a hotspot or sometimes a vpn and even then they cannot accept my invites to private games, only can play together on servers that allow vpns

    1 Reply Last reply
    0
    • Triceriton8undefined Offline
      Triceriton8undefined Offline
      Triceriton8
      wrote on last edited by
      #21

      Cannot connect for the past few days. In canada

      1 Reply Last reply
      0
      • TEKSTORMundefined Offline
        TEKSTORMundefined Offline
        TEKSTORM
        wrote on last edited by
        #22

        Yeah, same here. It's not allowing me to connect. VPN is barely playable! image_2024-11-17_144451577.png

        1 Reply Last reply
        0
        • bubblewrapundefined Offline
          bubblewrapundefined Offline
          bubblewrap
          wrote on last edited by
          #23

          looks like it's fixed for me, thanks guys!

          Nyneeeundefined 1 Reply Last reply
          0
          • sodafountainjoyundefined Offline
            sodafountainjoyundefined Offline
            sodafountainjoy
            wrote on last edited by
            #24

            Not fixed over here. Issue is still ongoing.

            1 Reply Last reply
            0
            • Triceriton8undefined Offline
              Triceriton8undefined Offline
              Triceriton8
              wrote on last edited by
              #25

              Managed to get on and play around 5pm-6pm EST but now i cant get back on again

              1 Reply Last reply
              0
              • wwwaaarrriiisssundefined Offline
                wwwaaarrriiisssundefined Offline
                wwwaaarrriiisss
                wrote on last edited by
                #26

                I'm having the same issue right now

                1 Reply Last reply
                1
                • bubblewrapundefined bubblewrap

                  looks like it's fixed for me, thanks guys!

                  Nyneeeundefined Offline
                  Nyneeeundefined Offline
                  Nyneee
                  wrote on last edited by
                  #27

                  bubblewrap unfixed over here still

                  1 Reply Last reply
                  1
                  • Duckotundefined Offline
                    Duckotundefined Offline
                    Duckot
                    wrote on last edited by
                    #28

                    same issue over here in cali, used to be able to play it a long time ago and cant anymore

                    1 Reply Last reply
                    0
                    • junebug2021undefined Offline
                      junebug2021undefined Offline
                      junebug2021
                      wrote on last edited by
                      #29

                      same issue here, also California, had no issues a few days ago

                      1 Reply Last reply
                      0
                      • Mr. Androidundefined Offline
                        Mr. Androidundefined Offline
                        Mr. Android
                        Plutonium Admin
                        wrote on last edited by Mr. Android
                        #30

                        Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot 🙂

                        Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.

                        Thanks!

                        TRUMP VICTORYundefined Nyneeeundefined 2 Replies Last reply
                        1
                        • Mr. Androidundefined Mr. Android

                          Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot 🙂

                          Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.

                          Thanks!

                          TRUMP VICTORYundefined Offline
                          TRUMP VICTORYundefined Offline
                          TRUMP VICTORY
                          wrote on last edited by
                          #31

                          @Mr-Android im in Australia, Sydney been having this problem for a few days and now its working again

                          1 Reply Last reply
                          0
                          • TheKalos54undefined Offline
                            TheKalos54undefined Offline
                            TheKalos54
                            wrote on last edited by
                            #32

                            Still not working. Im in California and it keeps saying connection with styx lost. Im just trying to play BO2 zombies with the boys

                            1 Reply Last reply
                            0
                            • bubblewrapundefined Offline
                              bubblewrapundefined Offline
                              bubblewrap
                              wrote on last edited by
                              #33

                              it was working for me yesterday, but today it's not

                              1 Reply Last reply
                              0
                              • knox4264undefined Offline
                                knox4264undefined Offline
                                knox4264
                                wrote on last edited by
                                #34

                                Its not working in pakistan i am using hotspot from my phone still server not available

                                1 Reply Last reply
                                0
                                • TRUMP VICTORYundefined Offline
                                  TRUMP VICTORYundefined Offline
                                  TRUMP VICTORY
                                  wrote on last edited by
                                  #35

                                  it's only working unless i use VPN

                                  1 Reply Last reply
                                  0
                                  • wwwaaarrriiisssundefined Offline
                                    wwwaaarrriiisssundefined Offline
                                    wwwaaarrriiisss
                                    wrote on last edited by
                                    #36

                                    California Server is still not working.

                                    1 Reply Last reply
                                    0
                                    • Mr. Androidundefined Mr. Android

                                      Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot 🙂

                                      Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.

                                      Thanks!

                                      Nyneeeundefined Offline
                                      Nyneeeundefined Offline
                                      Nyneee
                                      wrote on last edited by
                                      #37

                                      @Mr-Android I'm unable to screenshare because I'm gonna be busy the next few days, but if this helps, here's a list of every troubleshooting step I've done.

                                      Reinstalling BO2 & verifying game files, Reinstalling Plutonium (deleting %localappdata%\Plutonium), Reinstalling internet drivers, resetting network settings, setting static IP, disabling IPV6, enabling UPnP, setting firewall exceptions, disabling firewall, fresh windows install (dualboot), phone hotspot, VPN, using Wi-Fi, flushing DNS cache, changing DNS server, restarting the router.

                                      I wanna point out that I also don't use any antivirus, defender is completely disabled and there's no third party ones running.

                                      BO1 and WaW Plutonium also have no issues. It's purely a BO2 thing.

                                      Mr. Androidundefined 1 Reply Last reply
                                      0
                                      • Nyneeeundefined Nyneee

                                        @Mr-Android I'm unable to screenshare because I'm gonna be busy the next few days, but if this helps, here's a list of every troubleshooting step I've done.

                                        Reinstalling BO2 & verifying game files, Reinstalling Plutonium (deleting %localappdata%\Plutonium), Reinstalling internet drivers, resetting network settings, setting static IP, disabling IPV6, enabling UPnP, setting firewall exceptions, disabling firewall, fresh windows install (dualboot), phone hotspot, VPN, using Wi-Fi, flushing DNS cache, changing DNS server, restarting the router.

                                        I wanna point out that I also don't use any antivirus, defender is completely disabled and there's no third party ones running.

                                        BO1 and WaW Plutonium also have no issues. It's purely a BO2 thing.

                                        Mr. Androidundefined Offline
                                        Mr. Androidundefined Offline
                                        Mr. Android
                                        Plutonium Admin
                                        wrote on last edited by
                                        #38

                                        Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.

                                        Seems MOST people are in Cali, with some in Australia and some in the middle east.

                                        For people reading please answer the following if you are comfortable with it:

                                        Your location (country / state):
                                        Your ISP:
                                        The model of your router: (It may be that one router model is shared among everyone's ISP).
                                        Does using a VPN solve the issue for you?:

                                        To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.

                                        Nyneeeundefined tttheoremundefined TEKSTORMundefined 0n0undefined GioSalaz201undefined 5 Replies Last reply
                                        0
                                        • skoraundefined Offline
                                          skoraundefined Offline
                                          skora
                                          wrote on last edited by
                                          #39

                                          can confirm vpn fixes it for me, im living in vietnam

                                          1 Reply Last reply
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