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Launcher crashes upon start up

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  • MadScribeundefined Offline
    MadScribeundefined Offline
    MadScribe
    wrote on last edited by
    #1

    When I try to run the launcher I get this issue:

    Crash ID: 91422839433f4ab5a254b4186157eaec
    System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
    at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)

    It should be noted I'm currently staying at a relatives house who's wifi settings block a bunch of sites so don't know if this is having an impact on it. The wifi is slow enough as is so I hope I don't need to use a VPN or something, cheers.

    1 Reply Last reply
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    • RyhHDundefined Offline
      RyhHDundefined Offline
      RyhHD
      wrote on last edited by
      #2

      Could possibly be your anti-virus, have you tried to run the launcher with it off?

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      • MadScribeundefined Offline
        MadScribeundefined Offline
        MadScribe
        wrote on last edited by
        #3

        I've disabled anti-virus and windows defender but still get the same error. I got it working years previously but not it simply refuses. So frustrating.

        WolflexZundefined 1 Reply Last reply
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        • WolflexZundefined Offline
          WolflexZundefined Offline
          WolflexZ Contributor
          replied to MadScribe on last edited by
          #4

          MadScribe What antivirus you got cause you don't need it. Uninstall it as Windows Defender is all you need to protect your device. No need for mcafee, bitdefender, etc. Even if its disable some features are still working in the background.

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          • RyhHDundefined Offline
            RyhHDundefined Offline
            RyhHD
            wrote on last edited by
            #5

            What i'd recommend is delete your AV, Reinstall all needed files for Plutonium.

            Seems like your AV is the issue

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            • MadScribeundefined Offline
              MadScribeundefined Offline
              MadScribe
              wrote on last edited by
              #6

              A free trial McAfee is what I'm currently using though do plan to subscribe to Kaspersky.

              RyhHDundefined 1 Reply Last reply
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              • RyhHDundefined Offline
                RyhHDundefined Offline
                RyhHD
                replied to MadScribe on last edited by
                #7

                MadScribe Yeah looks like that's gonna be ur issue here, I'd say try reinstalling and disabling all ur antivirus to see if it does load up fine..

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                • sprixxyfrundefined Offline
                  sprixxyfrundefined Offline
                  sprixxyfr
                  wrote on last edited by
                  #8

                  bc4a688343634f6eaa90b8f155d6cf95 anyone gotta fix for this error?

                  1 Reply Last reply
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