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Launcher crashes upon start up

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  • undefined Offline
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    MadScribe
    wrote on Dec 31, 2024, 12:23 PM last edited by
    #1

    When I try to run the launcher I get this issue:

    Crash ID: 91422839433f4ab5a254b4186157eaec
    System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
    at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)

    It should be noted I'm currently staying at a relatives house who's wifi settings block a bunch of sites so don't know if this is having an impact on it. The wifi is slow enough as is so I hope I don't need to use a VPN or something, cheers.

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      RyhHD
      wrote on Jan 1, 2025, 6:20 PM last edited by
      #2

      Could possibly be your anti-virus, have you tried to run the launcher with it off?

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        MadScribe
        wrote on Jan 1, 2025, 6:22 PM last edited by
        #3

        I've disabled anti-virus and windows defender but still get the same error. I got it working years previously but not it simply refuses. So frustrating.

        undefined 1 Reply Last reply Jan 1, 2025, 7:09 PM
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          WolflexZ Contributor
          replied to MadScribe on Jan 1, 2025, 7:09 PM last edited by
          #4

          MadScribe What antivirus you got cause you don't need it. Uninstall it as Windows Defender is all you need to protect your device. No need for mcafee, bitdefender, etc. Even if its disable some features are still working in the background.

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            RyhHD
            wrote on Jan 1, 2025, 7:41 PM last edited by
            #5

            What i'd recommend is delete your AV, Reinstall all needed files for Plutonium.

            Seems like your AV is the issue

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              MadScribe
              wrote on Jan 1, 2025, 9:48 PM last edited by
              #6

              A free trial McAfee is what I'm currently using though do plan to subscribe to Kaspersky.

              undefined 1 Reply Last reply Jan 2, 2025, 1:41 AM
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                RyhHD
                replied to MadScribe on Jan 2, 2025, 1:41 AM last edited by
                #7

                MadScribe Yeah looks like that's gonna be ur issue here, I'd say try reinstalling and disabling all ur antivirus to see if it does load up fine..

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                  sprixxyfr
                  wrote on Jan 26, 2025, 9:45 PM last edited by
                  #8

                  bc4a688343634f6eaa90b8f155d6cf95 anyone gotta fix for this error?

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                  5/8

                  Jan 1, 2025, 7:41 PM

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