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  3. How do i know if i got banned on plutonium and for what reason??

How do i know if i got banned on plutonium and for what reason??

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  • DemonicRuler DemonicRuler

    @jaime-gnr If you are still able to launch the launcher and it doesnt have you log back in then you are not banned its a game issue try launching normal multiplayer with out plutonium and if it still shows just a black screen then its you copy of the game but if it does work try plutonium again

    jaime.gnr
    jaime.gnr
    jaime.gnr
    wrote on last edited by
    #6

    DemonicRuler hi. I launched the game in multiplayer without plutonium launcher and the game runs normally but on an out of date plutonium even zombies. i try on plutonium again i hit on ''play'' and then cmd windows shows up and it seems it is stuck or something like that, on top says bootstrapper-win32.exe and nothing else happens. I've been like this over a week, i don't know what to do 😞

    DemonicRuler 1 Reply Last reply
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    • HannesC
      HannesC
      HannesC
      Plutonium Staff
      wrote on last edited by
      #7

      That doesn't mean you're banned, that's an antivirus issue. If you have defender, add pluto to exclusions and if you have a shitty antivirus like avast/avg/etc I'd recommend uninstalling them, they're probably interfering with it

      jaime.gnr 1 Reply Last reply
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      • jaime.gnr jaime.gnr

        DemonicRuler hi. I launched the game in multiplayer without plutonium launcher and the game runs normally but on an out of date plutonium even zombies. i try on plutonium again i hit on ''play'' and then cmd windows shows up and it seems it is stuck or something like that, on top says bootstrapper-win32.exe and nothing else happens. I've been like this over a week, i don't know what to do 😞

        DemonicRuler
        DemonicRuler
        DemonicRuler
        wrote on last edited by
        #8

        @jaime-gnr apparently plutonium no longer works for windows 7 and windows 8.1 and now only works on windows 10 only and what os are you using if i may ask?

        jaime.gnr 1 Reply Last reply
        0
        • HannesC HannesC

          That doesn't mean you're banned, that's an antivirus issue. If you have defender, add pluto to exclusions and if you have a shitty antivirus like avast/avg/etc I'd recommend uninstalling them, they're probably interfering with it

          jaime.gnr
          jaime.gnr
          jaime.gnr
          wrote on last edited by
          #9

          HannesC Hi, i have avast antivirus and i added plutonium to exclusions on avast and windows defender long time ago, i was able to play and suddenly next day i couldn't play anylonger, some friends on discord can play with no problem 😞 idk what is happening

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          • DemonicRuler DemonicRuler

            @jaime-gnr apparently plutonium no longer works for windows 7 and windows 8.1 and now only works on windows 10 only and what os are you using if i may ask?

            jaime.gnr
            jaime.gnr
            jaime.gnr
            wrote on last edited by
            #10

            DemonicRuler Hi, I'm on windows 10 pro i notice that a lot of people have that problem too but there's no solution yet.

            DemonicRuler 1 Reply Last reply
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            • jaime.gnr jaime.gnr

              DemonicRuler Hi, I'm on windows 10 pro i notice that a lot of people have that problem too but there's no solution yet.

              DemonicRuler
              DemonicRuler
              DemonicRuler
              wrote on last edited by
              #11

              @jaime-gnr I would suggest running piry.exe again to see if that would fix the issue

              jaime.gnr 1 Reply Last reply
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              • HannesC
                HannesC
                HannesC
                Plutonium Staff
                wrote on last edited by
                #12

                @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                jaime.gnr 2 Replies Last reply
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                • DemonicRuler DemonicRuler

                  @jaime-gnr I would suggest running piry.exe again to see if that would fix the issue

                  jaime.gnr
                  jaime.gnr
                  jaime.gnr
                  wrote on last edited by jaime.gnr
                  #13

                  DemonicRuler I did and the issue persists

                  1 Reply Last reply
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                  • HannesC HannesC

                    @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                    jaime.gnr
                    jaime.gnr
                    jaime.gnr
                    wrote on last edited by
                    #14

                    HannesC Ok i will do it

                    1 Reply Last reply
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                    • HannesC HannesC

                      @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                      jaime.gnr
                      jaime.gnr
                      jaime.gnr
                      wrote on last edited by
                      #15

                      HannesC I uninstalled avast and i can't play yet. Still bootstrapper black screen 😢

                      1 Reply Last reply
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                      • HannesC
                        HannesC
                        HannesC
                        Plutonium Staff
                        wrote on last edited by
                        #16

                        Since defender is now active, add pluto to exclusions in your firewall

                        1 Reply Last reply
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