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  3. How do i know if i got banned on plutonium and for what reason??

How do i know if i got banned on plutonium and for what reason??

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  • jaime.gnrundefined Offline
    jaime.gnrundefined Offline
    jaime.gnr
    replied to DemonicRuler on last edited by
    #6

    DemonicRuler hi. I launched the game in multiplayer without plutonium launcher and the game runs normally but on an out of date plutonium even zombies. i try on plutonium again i hit on ''play'' and then cmd windows shows up and it seems it is stuck or something like that, on top says bootstrapper-win32.exe and nothing else happens. I've been like this over a week, i don't know what to do 😞

    DemonicRulerundefined 1 Reply Last reply
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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #7

      That doesn't mean you're banned, that's an antivirus issue. If you have defender, add pluto to exclusions and if you have a shitty antivirus like avast/avg/etc I'd recommend uninstalling them, they're probably interfering with it

      jaime.gnrundefined 1 Reply Last reply
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      • DemonicRulerundefined Offline
        DemonicRulerundefined Offline
        DemonicRuler
        replied to jaime.gnr on last edited by
        #8

        jaime.gnr apparently plutonium no longer works for windows 7 and windows 8.1 and now only works on windows 10 only and what os are you using if i may ask?

        jaime.gnrundefined 1 Reply Last reply
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        • jaime.gnrundefined Offline
          jaime.gnrundefined Offline
          jaime.gnr
          replied to HannesC on last edited by
          #9

          HannesC Hi, i have avast antivirus and i added plutonium to exclusions on avast and windows defender long time ago, i was able to play and suddenly next day i couldn't play anylonger, some friends on discord can play with no problem 😞 idk what is happening

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          • jaime.gnrundefined Offline
            jaime.gnrundefined Offline
            jaime.gnr
            replied to DemonicRuler on last edited by
            #10

            DemonicRuler Hi, I'm on windows 10 pro i notice that a lot of people have that problem too but there's no solution yet.

            DemonicRulerundefined 1 Reply Last reply
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            • DemonicRulerundefined Offline
              DemonicRulerundefined Offline
              DemonicRuler
              replied to jaime.gnr on last edited by
              #11

              jaime.gnr I would suggest running piry.exe again to see if that would fix the issue

              jaime.gnrundefined 1 Reply Last reply
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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC Plutonium Staff
                wrote on last edited by
                #12

                jaime.gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                jaime.gnrundefined 2 Replies Last reply
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                • jaime.gnrundefined Offline
                  jaime.gnrundefined Offline
                  jaime.gnr
                  replied to DemonicRuler on last edited by jaime.gnr
                  #13

                  DemonicRuler I did and the issue persists

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                  • jaime.gnrundefined Offline
                    jaime.gnrundefined Offline
                    jaime.gnr
                    replied to HannesC on last edited by
                    #14

                    HannesC Ok i will do it

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                    • jaime.gnrundefined Offline
                      jaime.gnrundefined Offline
                      jaime.gnr
                      replied to HannesC on last edited by
                      #15

                      HannesC I uninstalled avast and i can't play yet. Still bootstrapper black screen 😢

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                      • HannesCundefined Offline
                        HannesCundefined Offline
                        HannesC Plutonium Staff
                        wrote on last edited by
                        #16

                        Since defender is now active, add pluto to exclusions in your firewall

                        1 Reply Last reply
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