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  3. How do i know if i got banned on plutonium and for what reason??

How do i know if i got banned on plutonium and for what reason??

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  • HannesC
    HannesC
    HannesC
    Plutonium Staff
    wrote on last edited by
    #7

    That doesn't mean you're banned, that's an antivirus issue. If you have defender, add pluto to exclusions and if you have a shitty antivirus like avast/avg/etc I'd recommend uninstalling them, they're probably interfering with it

    jaime.gnr 1 Reply Last reply
    0
    • jaime.gnr jaime.gnr

      DemonicRuler hi. I launched the game in multiplayer without plutonium launcher and the game runs normally but on an out of date plutonium even zombies. i try on plutonium again i hit on ''play'' and then cmd windows shows up and it seems it is stuck or something like that, on top says bootstrapper-win32.exe and nothing else happens. I've been like this over a week, i don't know what to do 😞

      DemonicRuler
      DemonicRuler
      DemonicRuler
      wrote on last edited by
      #8

      @jaime-gnr apparently plutonium no longer works for windows 7 and windows 8.1 and now only works on windows 10 only and what os are you using if i may ask?

      jaime.gnr 1 Reply Last reply
      0
      • HannesC HannesC

        That doesn't mean you're banned, that's an antivirus issue. If you have defender, add pluto to exclusions and if you have a shitty antivirus like avast/avg/etc I'd recommend uninstalling them, they're probably interfering with it

        jaime.gnr
        jaime.gnr
        jaime.gnr
        wrote on last edited by
        #9

        HannesC Hi, i have avast antivirus and i added plutonium to exclusions on avast and windows defender long time ago, i was able to play and suddenly next day i couldn't play anylonger, some friends on discord can play with no problem 😞 idk what is happening

        1 Reply Last reply
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        • DemonicRuler DemonicRuler

          @jaime-gnr apparently plutonium no longer works for windows 7 and windows 8.1 and now only works on windows 10 only and what os are you using if i may ask?

          jaime.gnr
          jaime.gnr
          jaime.gnr
          wrote on last edited by
          #10

          DemonicRuler Hi, I'm on windows 10 pro i notice that a lot of people have that problem too but there's no solution yet.

          DemonicRuler 1 Reply Last reply
          0
          • jaime.gnr jaime.gnr

            DemonicRuler Hi, I'm on windows 10 pro i notice that a lot of people have that problem too but there's no solution yet.

            DemonicRuler
            DemonicRuler
            DemonicRuler
            wrote on last edited by
            #11

            @jaime-gnr I would suggest running piry.exe again to see if that would fix the issue

            jaime.gnr 1 Reply Last reply
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            • HannesC
              HannesC
              HannesC
              Plutonium Staff
              wrote on last edited by
              #12

              @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

              jaime.gnr 2 Replies Last reply
              0
              • DemonicRuler DemonicRuler

                @jaime-gnr I would suggest running piry.exe again to see if that would fix the issue

                jaime.gnr
                jaime.gnr
                jaime.gnr
                wrote on last edited by jaime.gnr
                #13

                DemonicRuler I did and the issue persists

                1 Reply Last reply
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                • HannesC HannesC

                  @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                  jaime.gnr
                  jaime.gnr
                  jaime.gnr
                  wrote on last edited by
                  #14

                  HannesC Ok i will do it

                  1 Reply Last reply
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                  • HannesC HannesC

                    @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                    jaime.gnr
                    jaime.gnr
                    jaime.gnr
                    wrote on last edited by
                    #15

                    HannesC I uninstalled avast and i can't play yet. Still bootstrapper black screen 😢

                    1 Reply Last reply
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                    • HannesC
                      HannesC
                      HannesC
                      Plutonium Staff
                      wrote on last edited by
                      #16

                      Since defender is now active, add pluto to exclusions in your firewall

                      1 Reply Last reply
                      0

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