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Appeal for Account Unban

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  • VileViktorundefined Offline
    VileViktorundefined Offline
    VileViktor
    wrote last edited by VileViktor
    #1

    Dear Plutonium Support Team,

    I hope you are doing well. I’m writing to request a review of the ban placed on my account. I believe there may have been a misunderstanding or an error, and I would sincerely appreciate the opportunity to clarify the situation.

    I understand the importance of maintaining a fair and secure environment for all players, and I fully support the rules and policies of the Plutonium platform. If any action from my side unintentionally violated these guidelines, I apologize. It was never my intention to disrupt gameplay or break any regulations.

    I kindly ask for a reconsideration of my ban and the chance to return to the community. If needed, I am willing to provide any additional information regarding my case.

    Thank you for taking the time to review my appeal. Your support and effort in keeping the platform enjoyable for everyone are truly appreciated.

    Warm regards,
    VV

    DirkRockfaceundefined Littlegodsundefined 2 Replies Last reply
    3
    • VileViktorundefined VileViktor

      Dear Plutonium Support Team,

      I hope you are doing well. I’m writing to request a review of the ban placed on my account. I believe there may have been a misunderstanding or an error, and I would sincerely appreciate the opportunity to clarify the situation.

      I understand the importance of maintaining a fair and secure environment for all players, and I fully support the rules and policies of the Plutonium platform. If any action from my side unintentionally violated these guidelines, I apologize. It was never my intention to disrupt gameplay or break any regulations.

      I kindly ask for a reconsideration of my ban and the chance to return to the community. If needed, I am willing to provide any additional information regarding my case.

      Thank you for taking the time to review my appeal. Your support and effort in keeping the platform enjoyable for everyone are truly appreciated.

      Warm regards,
      VV

      DirkRockfaceundefined Online
      DirkRockfaceundefined Online
      DirkRockface
      Contributor
      wrote last edited by
      #2

      VileViktor plutonium doesn't do reviews or appeals on bans... the best you can do is wait out your ban and not do what you were doing that caused the ban. If you don't think you did anything "wrong", then the next thing to do would be to figure out what you had loaded that triggered the anti-cheat so you can not have that loaded the next time.

      https://plutonium.pw/docs/anticheat/

      1 Reply Last reply
      0
      • VileViktorundefined VileViktor

        Dear Plutonium Support Team,

        I hope you are doing well. I’m writing to request a review of the ban placed on my account. I believe there may have been a misunderstanding or an error, and I would sincerely appreciate the opportunity to clarify the situation.

        I understand the importance of maintaining a fair and secure environment for all players, and I fully support the rules and policies of the Plutonium platform. If any action from my side unintentionally violated these guidelines, I apologize. It was never my intention to disrupt gameplay or break any regulations.

        I kindly ask for a reconsideration of my ban and the chance to return to the community. If needed, I am willing to provide any additional information regarding my case.

        Thank you for taking the time to review my appeal. Your support and effort in keeping the platform enjoyable for everyone are truly appreciated.

        Warm regards,
        VV

        Littlegodsundefined Online
        Littlegodsundefined Online
        Littlegods
        wrote last edited by
        #3

        VileViktor For a fair system for everyone, you have no right to appeal after cheating. Even if you write an appeal, you still cheated and the anti-cheat banned you. If this is your first ban, wait the 6–7 days. Don’t create new accounts and don’t cheat next time.

        If you believe you didn’t do anything and the ban is unfair, you can check:
        https://plutonium.pw/docs/anticheat/

        VileViktorundefined 1 Reply Last reply
        0
        • Littlegodsundefined Littlegods

          VileViktor For a fair system for everyone, you have no right to appeal after cheating. Even if you write an appeal, you still cheated and the anti-cheat banned you. If this is your first ban, wait the 6–7 days. Don’t create new accounts and don’t cheat next time.

          If you believe you didn’t do anything and the ban is unfair, you can check:
          https://plutonium.pw/docs/anticheat/

          VileViktorundefined Offline
          VileViktorundefined Offline
          VileViktor
          wrote last edited by
          #4

          Littlegods Thanks for replying.
          Just to clarify my situation, I wasn’t cheating. I was in a private match, solo, on Tranzit custom games when the ban happened. No other players, no online pubs, nothing that would affect anyone else.

          I was running a trainer to change FOV and turn off FOG, speed and things like that, so this really caught me off-guard. I’m thinking it might’ve been a false detection triggered in solo/custom mode. But then again read the anti-cheat policy, and the anti-cheat is on even in a private match custom games unless I'm in LAN mode.

          Thanks for your time.

          DirkRockfaceundefined 1 Reply Last reply
          0
          • VileViktorundefined VileViktor

            Littlegods Thanks for replying.
            Just to clarify my situation, I wasn’t cheating. I was in a private match, solo, on Tranzit custom games when the ban happened. No other players, no online pubs, nothing that would affect anyone else.

            I was running a trainer to change FOV and turn off FOG, speed and things like that, so this really caught me off-guard. I’m thinking it might’ve been a false detection triggered in solo/custom mode. But then again read the anti-cheat policy, and the anti-cheat is on even in a private match custom games unless I'm in LAN mode.

            Thanks for your time.

            DirkRockfaceundefined Online
            DirkRockfaceundefined Online
            DirkRockface
            Contributor
            wrote last edited by
            #5

            VileViktor yeah, it wasn't a false detection triggered in solo/custom mode... it's in that big red box that you now have seen 😄

            Make sure you are in LAN mode next time and you'll be good!

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