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  3. Hello, can you tell me why I was given a ban?

Hello, can you tell me why I was given a ban?

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  • MuRkiLaundefined Offline
    MuRkiLaundefined Offline
    MuRkiLa
    wrote last edited by
    #1

    I was playing a single-player game, so I decided to go play on a server. I opened the server, but I couldn't log in. I decided to restart the game, and when I restarted it, the launcher told me that I had been banned for 7 days. Can you explain to me why? or help me, thank you in advance for your response

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    • DirkRockfaceundefined Online
      DirkRockfaceundefined Online
      DirkRockface
      Contributor
      wrote last edited by DirkRockface
      #2

      you had something running that triggered plutonium's anti-cheat:

      https://plutonium.pw/docs/anticheat/

      Just for awareness: the first time you trigger it, it results in a 7 day ban... the next time it bans for life.
      Creating new accounts to bypass the ban will also increase the time.

      2ed02bf5-8f3a-4773-b1c4-58cb44e62355-image.png

      looks like it happened 3 days ago @ 8:38am US Eastern Time (it is currently 2:42 my time for tz comparison!)

      MuRkiLaundefined 1 Reply Last reply
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      • hamdy200undefined Offline
        hamdy200undefined Offline
        hamdy200
        wrote last edited by
        #3

        me too

        DirkRockfaceundefined 1 Reply Last reply
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        • hamdy200undefined hamdy200

          me too

          DirkRockfaceundefined Online
          DirkRockfaceundefined Online
          DirkRockface
          Contributor
          wrote last edited by
          #4

          hamdy200
          1df1fc4d-44b0-46af-b11c-fdc5bfd42897-image.png

          you triggered it as well, about 35 minutes ago.

          WolflexZundefined 1 Reply Last reply
          0
          • DirkRockfaceundefined DirkRockface

            hamdy200
            1df1fc4d-44b0-46af-b11c-fdc5bfd42897-image.png

            you triggered it as well, about 35 minutes ago.

            WolflexZundefined Offline
            WolflexZundefined Offline
            WolflexZ
            Contributor
            wrote last edited by
            #5

            DirkRockface Tough Love lol

            DirkRockfaceundefined 1 Reply Last reply
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            • WolflexZundefined WolflexZ

              DirkRockface Tough Love lol

              DirkRockfaceundefined Online
              DirkRockfaceundefined Online
              DirkRockface
              Contributor
              wrote last edited by DirkRockface
              #6

              WolflexZ lol not trying to be 😄 I'm just letting them know when it happened so they can cross reference those times with anything they may have had running... the first person said they played but couldn't log in, and came back later when they saw they were banned. So they may not have known when the ban occured.

              Just giving them all the info out there so they could try to figure out what it was that triggered the anticheat. 🤷

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              • unknowghostundefined Offline
                unknowghostundefined Offline
                unknowghost
                Contributor
                wrote last edited by
                #7

                oof hope they found out what it was

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                • DirkRockfaceundefined DirkRockface

                  you had something running that triggered plutonium's anti-cheat:

                  https://plutonium.pw/docs/anticheat/

                  Just for awareness: the first time you trigger it, it results in a 7 day ban... the next time it bans for life.
                  Creating new accounts to bypass the ban will also increase the time.

                  2ed02bf5-8f3a-4773-b1c4-58cb44e62355-image.png

                  looks like it happened 3 days ago @ 8:38am US Eastern Time (it is currently 2:42 my time for tz comparison!)

                  MuRkiLaundefined Offline
                  MuRkiLaundefined Offline
                  MuRkiLa
                  wrote last edited by
                  #8

                  DirkRockface Thank you very much, I will deal with this problem today and completely clean my computer.

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