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BO2 Client errors during Zombies

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  • c9000undefined Offline
    c9000undefined Offline
    c9000
    wrote on last edited by
    #1

    Hello,

    Sunday I was trying to play zombies. I connected to a server, nothing out of the ordinary. The round had already started so I had to wait until the nest one when suddenly I am met with this message: error 2.png

    It did not happend before so it was strange. I waited quite a few minutes yet it never finished. It stopped me from doing anything, move mouse, charecter, open the menu. I ended up closing the game via task manager. It seems this only occurs when in sepctator mode.

    This issue aside, I managed to get into a few games since sunday, but the fun was short-lived due to another error. After what it seemed a random amount of time it would kick me out of the game and the present the following message:error.png

    The Plutonium verion I ran with the issues is 2.2.1. I looked through the forums and found there is a new version. Unfortunetly, the links I came across did not start any download.

    Here is how my folder looks like:error3.png

    With respect,

    c9000

    Infamousundefined 1 Reply Last reply
    0
    • Infamousundefined Offline
      Infamousundefined Offline
      Infamous
      replied to c9000 on last edited by
      #2

      c9000 Broken files. Follow the installation guide for a clean install.

      c9000undefined 1 Reply Last reply
      0
      • c9000undefined Offline
        c9000undefined Offline
        c9000
        replied to Infamous on last edited by
        #3

        Infamous I reinstalled following the guide but it still kicked me out of the server

        1 Reply Last reply
        0
        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC Plutonium Staff
          wrote on last edited by
          #4

          Show a screenshot of your bo2 folder now. Just for clarification running piry in that folder won't help, you gotta delete the whole folder and run piry in an empty folder.

          c9000undefined 1 Reply Last reply
          0
          • c9000undefined Offline
            c9000undefined Offline
            c9000
            replied to HannesC on last edited by
            #5

            HannesC 4b080059-c000-4a14-835f-c5587f7b5a60-image.png

            I did uninstall my client and created a new, clean folder for the new one

            Infamousundefined 1 Reply Last reply
            0
            • Infamousundefined Offline
              Infamousundefined Offline
              Infamous
              replied to c9000 on last edited by
              #6

              c9000 Your stats files might be corrupted.

              Navigate to:

              %localappdata%\Plutonium\storage\demonware
              

              In this folder you'll see 1 or 2 folders with numbers as name. Open the folder(s) and look for a folder called "user". Delete the content of this folder (or move the files out of the folder to a backup location in case this doesn't work).

              NOTE: this will wipe your stats and saved custom classes (and hopefully fix your problem).

              c9000undefined 1 Reply Last reply
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              • c9000undefined Offline
                c9000undefined Offline
                c9000
                replied to Infamous on last edited by
                #7

                Infamous

                15a200b5-8545-456d-b359-c47f47b21cea-image.png

                5c13fcbf-e764-4b68-badd-60d4a764bd10-image.png

                deaab22b-b517-41d4-8618-842b5e2b226c-image.png

                These are the folders. I can't find any folder named "user"

                1 Reply Last reply
                0
                • Yo_Angeloundefined Offline
                  Yo_Angeloundefined Offline
                  Yo_Angelo Plutonium Staff
                  wrote on last edited by
                  #8

                  If you don't have a user file there then you haven't even played the game yet.

                  c9000undefined 1 Reply Last reply
                  0
                  • c9000undefined Offline
                    c9000undefined Offline
                    c9000
                    replied to Yo_Angelo on last edited by
                    #9

                    Yo_Angelo Yet i did and I simply have no such folder

                    1 Reply Last reply
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