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Freeze with audio still playing

Scheduled Pinned Locked Moved BO2 Client Support
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  • EduPhame EduPhame

    luigistyle i can send you the picture i took when my game crash but how do i send you?

    luigistyle Offline
    luigistyle Offline
    luigistyle
    Plutonium Staff
    wrote on last edited by
    #6

    EduPhame By screenshotting and then uploading it.

    EduPhame 1 Reply Last reply
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    • luigistyle luigistyle

      EduPhame By screenshotting and then uploading it.

      EduPhame Offline
      EduPhame Offline
      EduPhame
      wrote on last edited by
      #7

      luigistyle it says Exception code: 0xC0000005

      luigistyle 1 Reply Last reply
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      • EduPhame EduPhame

        luigistyle it says Exception code: 0xC0000005

        luigistyle Offline
        luigistyle Offline
        luigistyle
        Plutonium Staff
        wrote on last edited by
        #8

        EduPhame And the exception address?

        EduPhame 1 Reply Last reply
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        • luigistyle luigistyle

          EduPhame And the exception address?

          EduPhame Offline
          EduPhame Offline
          EduPhame
          wrote on last edited by
          #9

          luigistyle Exception Address: 0x0074C175

          luigistyle 1 Reply Last reply
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          • EduPhame EduPhame

            luigistyle Exception Address: 0x0074C175

            luigistyle Offline
            luigistyle Offline
            luigistyle
            Plutonium Staff
            wrote on last edited by
            #10

            EduPhame Ok, now copy both of those messages relating to the exception and make your own thread.

            EduPhame 1 Reply Last reply
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            • luigistyle luigistyle

              EduPhame Ok, now copy both of those messages relating to the exception and make your own thread.

              EduPhame Offline
              EduPhame Offline
              EduPhame
              wrote on last edited by
              #11

              luigistyle where do i have to copy them now I’m on my phone

              luigistyle 1 Reply Last reply
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              • EduPhame EduPhame

                luigistyle where do i have to copy them now I’m on my phone

                luigistyle Offline
                luigistyle Offline
                luigistyle
                Plutonium Staff
                wrote on last edited by
                #12

                EduPhame Like I said, to your own thread.

                EduPhame 1 Reply Last reply
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                • luigistyle luigistyle

                  EduPhame Like I said, to your own thread.

                  EduPhame Offline
                  EduPhame Offline
                  EduPhame
                  wrote on last edited by
                  #13

                  luigistyle you mean my external ssd?

                  luigistyle 1 Reply Last reply
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                  • EduPhame EduPhame

                    luigistyle you mean my external ssd?

                    luigistyle Offline
                    luigistyle Offline
                    luigistyle
                    Plutonium Staff
                    wrote on last edited by
                    #14

                    EduPhame What? I told you to state both messages relating to the exception in your own thread. Hijacking others' threads is not the way to go.

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                    • luigistyle luigistyle

                      Do you get an Exception Code / Address? If so, post them here.

                      SnowyyCA Offline
                      SnowyyCA Offline
                      SnowyyCA
                      wrote on last edited by
                      #15

                      luigistyle no i do not, it just freezes and i have to use task manager to close it

                      luigistyle 1 Reply Last reply
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                      • SnowyyCA SnowyyCA

                        luigistyle no i do not, it just freezes and i have to use task manager to close it

                        luigistyle Offline
                        luigistyle Offline
                        luigistyle
                        Plutonium Staff
                        wrote on last edited by
                        #16

                        SnowyyCA It's difficult to pinpoint the cause of your issue without any errors. Try recording a video of the bug in action.

                        SnowyyCA 1 Reply Last reply
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                        • luigistyle luigistyle

                          SnowyyCA It's difficult to pinpoint the cause of your issue without any errors. Try recording a video of the bug in action.

                          SnowyyCA Offline
                          SnowyyCA Offline
                          SnowyyCA
                          wrote on last edited by
                          #17

                          luigistyle will do, i will have the video in the next 24hrs

                          1 Reply Last reply
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