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Freeze with audio still playing

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  • SnowyyCAundefined Offline
    SnowyyCAundefined Offline
    SnowyyCA
    wrote on last edited by SnowyyCA
    #1

    My game will freeze and still play audio, I read another help forum on here for it stating to change to compatibility to windows 7 or 8 but i cannot do that with the torrent version, Any advice?

    1 Reply Last reply
    1
    • luigistyleundefined Offline
      luigistyleundefined Offline
      luigistyle Plutonium Staff
      wrote on last edited by
      #2

      Do you get an Exception Code / Address? If so, post them here.

      EduPhameundefined SnowyyCAundefined 2 Replies Last reply
      0
      • EduPhameundefined Offline
        EduPhameundefined Offline
        EduPhame
        replied to luigistyle on last edited by
        #3

        luigistyle it also happen to me, I also bought an external ssd and these freezes keep appearing

        luigistyleundefined 1 Reply Last reply
        0
        • luigistyleundefined Offline
          luigistyleundefined Offline
          luigistyle Plutonium Staff
          replied to EduPhame on last edited by
          #4

          EduPhame See my previous comment

          EduPhameundefined 1 Reply Last reply
          0
          • EduPhameundefined Offline
            EduPhameundefined Offline
            EduPhame
            replied to luigistyle on last edited by
            #5

            luigistyle i can send you the picture i took when my game crash but how do i send you?

            luigistyleundefined 1 Reply Last reply
            0
            • luigistyleundefined Offline
              luigistyleundefined Offline
              luigistyle Plutonium Staff
              replied to EduPhame on last edited by
              #6

              EduPhame By screenshotting and then uploading it.

              EduPhameundefined 1 Reply Last reply
              0
              • EduPhameundefined Offline
                EduPhameundefined Offline
                EduPhame
                replied to luigistyle on last edited by
                #7

                luigistyle it says Exception code: 0xC0000005

                luigistyleundefined 1 Reply Last reply
                0
                • luigistyleundefined Offline
                  luigistyleundefined Offline
                  luigistyle Plutonium Staff
                  replied to EduPhame on last edited by
                  #8

                  EduPhame And the exception address?

                  EduPhameundefined 1 Reply Last reply
                  0
                  • EduPhameundefined Offline
                    EduPhameundefined Offline
                    EduPhame
                    replied to luigistyle on last edited by
                    #9

                    luigistyle Exception Address: 0x0074C175

                    luigistyleundefined 1 Reply Last reply
                    0
                    • luigistyleundefined Offline
                      luigistyleundefined Offline
                      luigistyle Plutonium Staff
                      replied to EduPhame on last edited by
                      #10

                      EduPhame Ok, now copy both of those messages relating to the exception and make your own thread.

                      EduPhameundefined 1 Reply Last reply
                      0
                      • EduPhameundefined Offline
                        EduPhameundefined Offline
                        EduPhame
                        replied to luigistyle on last edited by
                        #11

                        luigistyle where do i have to copy them now I’m on my phone

                        luigistyleundefined 1 Reply Last reply
                        0
                        • luigistyleundefined Offline
                          luigistyleundefined Offline
                          luigistyle Plutonium Staff
                          replied to EduPhame on last edited by
                          #12

                          EduPhame Like I said, to your own thread.

                          EduPhameundefined 1 Reply Last reply
                          0
                          • EduPhameundefined Offline
                            EduPhameundefined Offline
                            EduPhame
                            replied to luigistyle on last edited by
                            #13

                            luigistyle you mean my external ssd?

                            luigistyleundefined 1 Reply Last reply
                            0
                            • luigistyleundefined Offline
                              luigistyleundefined Offline
                              luigistyle Plutonium Staff
                              replied to EduPhame on last edited by
                              #14

                              EduPhame What? I told you to state both messages relating to the exception in your own thread. Hijacking others' threads is not the way to go.

                              1 Reply Last reply
                              0
                              • SnowyyCAundefined Offline
                                SnowyyCAundefined Offline
                                SnowyyCA
                                replied to luigistyle on last edited by
                                #15

                                luigistyle no i do not, it just freezes and i have to use task manager to close it

                                luigistyleundefined 1 Reply Last reply
                                0
                                • luigistyleundefined Offline
                                  luigistyleundefined Offline
                                  luigistyle Plutonium Staff
                                  replied to SnowyyCA on last edited by
                                  #16

                                  SnowyyCA It's difficult to pinpoint the cause of your issue without any errors. Try recording a video of the bug in action.

                                  SnowyyCAundefined 1 Reply Last reply
                                  0
                                  • SnowyyCAundefined Offline
                                    SnowyyCAundefined Offline
                                    SnowyyCA
                                    replied to luigistyle on last edited by
                                    #17

                                    luigistyle will do, i will have the video in the next 24hrs

                                    1 Reply Last reply
                                    1

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