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Hello, Need some further guidance

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  • Dss0 Dss0

    honor and what about the c++ redistributables?

    honor Offline
    honor Offline
    honor
    wrote on last edited by
    #5

    Dss0 Yes. I basically have been installing windows on systems for years now and I usually install all of them right after installation from Microsoft's Website. Also I tried this same process before couple months ago with BO2 because a friend told me about you guys since the steam version is dead from hackers that keep crashing lobbies and clients. He also gave me the links for all the C++ files, DirectX and NETFramework to reinstall again since you guys have them linked and I did but no luck with getting the launcher started on BO2 either and I said I'll try back again but this time for MW3 and boom, no luck once more.

    Dss0 1 Reply Last reply
    0
    • honor honor

      Dss0 Yes. I basically have been installing windows on systems for years now and I usually install all of them right after installation from Microsoft's Website. Also I tried this same process before couple months ago with BO2 because a friend told me about you guys since the steam version is dead from hackers that keep crashing lobbies and clients. He also gave me the links for all the C++ files, DirectX and NETFramework to reinstall again since you guys have them linked and I did but no luck with getting the launcher started on BO2 either and I said I'll try back again but this time for MW3 and boom, no luck once more.

      Dss0 Offline
      Dss0 Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #6

      honor ok so you do have some pc knowledge, that's good. Can you check event viewer for any events caused by the pluto launcher? Also which av software are you using?

      honor 1 Reply Last reply
      0
      • Dss0 Dss0

        honor ok so you do have some pc knowledge, that's good. Can you check event viewer for any events caused by the pluto launcher? Also which av software are you using?

        honor Offline
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        honor
        wrote on last edited by honor
        #7

        Dss0 I didn't see anything relating to that or I could be wrong. I use SMADAV. Do you want to use TeamViewer and try your luck with anything? I basically only use this system for playing COD on the side and Multi Media content.

        Dss0 1 Reply Last reply
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        • honor honor

          Dss0 I didn't see anything relating to that or I could be wrong. I use SMADAV. Do you want to use TeamViewer and try your luck with anything? I basically only use this system for playing COD on the side and Multi Media content.

          Dss0 Offline
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          Dss0
          Plutonium Staff
          wrote on last edited by
          #8

          honor said in Hello, Need some further guidance:

          SMADAV

          never heard of that, defender is prolly better. Do you have an option to exclude files and folders from scanning in that software? If yes, exclude %localappdata%/Plutonium and the launcher itself.

          honor 2 Replies Last reply
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          • Dss0 Dss0

            honor said in Hello, Need some further guidance:

            SMADAV

            never heard of that, defender is prolly better. Do you have an option to exclude files and folders from scanning in that software? If yes, exclude %localappdata%/Plutonium and the launcher itself.

            honor Offline
            honor Offline
            honor
            wrote on last edited by
            #9

            Dss0 Yes lol. I been using for a while it's cool and doesn't use much of your local system resources. When I was younger my uncle told me about it so from since then I just installed it and it detected anything. I'm not from the US, I'm from South America, Georgetown Guyana. It usually brings up files that are detected and ask if you want to bypass it basically and didn't do anything. I'll just uninstall it and try running the launcher again and see what happens.

            1 Reply Last reply
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            • Dss0 Dss0

              honor said in Hello, Need some further guidance:

              SMADAV

              never heard of that, defender is prolly better. Do you have an option to exclude files and folders from scanning in that software? If yes, exclude %localappdata%/Plutonium and the launcher itself.

              honor Offline
              honor Offline
              honor
              wrote on last edited by
              #10

              Dss0 Well I uninstalled it and restarted and tried to run the launcher again and nope same thing. It just shows the loading circle around the mouse curser for like 1 second and nothing happens afterwards. Tried running as admin as well and nothing.

              Dss0 1 Reply Last reply
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              • honor honor

                Dss0 Well I uninstalled it and restarted and tried to run the launcher again and nope same thing. It just shows the loading circle around the mouse curser for like 1 second and nothing happens afterwards. Tried running as admin as well and nothing.

                Dss0 Offline
                Dss0 Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #11

                honor I forgot to ask, which version of windows are you on? Also how big is the launcher in filesize? If it's not 4123KB you're on an older version and should re-download it from here: https://cdn.plutonium.pw/updater/plutonium.exe

                honor 2 Replies Last reply
                0
                • Dss0 Dss0

                  honor I forgot to ask, which version of windows are you on? Also how big is the launcher in filesize? If it's not 4123KB you're on an older version and should re-download it from here: https://cdn.plutonium.pw/updater/plutonium.exe

                  honor Offline
                  honor Offline
                  honor
                  wrote on last edited by honor
                  #12

                  Dss0 Windows 10 Pro 64bit. Alright I'll try that new one you provided and see if it works.

                  Capture.PNG

                  1 Reply Last reply
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                  • Dss0 Dss0

                    honor I forgot to ask, which version of windows are you on? Also how big is the launcher in filesize? If it's not 4123KB you're on an older version and should re-download it from here: https://cdn.plutonium.pw/updater/plutonium.exe

                    honor Offline
                    honor Offline
                    honor
                    wrote on last edited by
                    #13

                    Dss0 Same thing happening lol. Nothing happens after tried to open the launcher.

                    Dss0 1 Reply Last reply
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                    • honor honor

                      Dss0 Same thing happening lol. Nothing happens after tried to open the launcher.

                      Dss0 Offline
                      Dss0 Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #14

                      honor i'm out of ideas then.

                      honor 1 Reply Last reply
                      0
                      • Dss0 Dss0

                        honor i'm out of ideas then.

                        honor Offline
                        honor Offline
                        honor
                        wrote on last edited by
                        #15

                        Dss0 I understand. It's cool man thanks. I'll try to figure something else out and if I ever get through I'll update you.

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