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Sound issue

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  • Mr. Androidundefined Offline
    Mr. Androidundefined Offline
    Mr. Android Plutonium Admin
    wrote on last edited by
    #15

    Go to start and type Change System Sounds and click the item that appears.

    e1a9dd53-a415-4ab5-9a7f-d748bf1893c7-image.png
    Then click the playback tab and screenshot that window please.

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    • SpazmicParadoxundefined Offline
      SpazmicParadoxundefined Offline
      SpazmicParadox
      wrote on last edited by
      #16

      Screenshot (3).png

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      • Mr. Androidundefined Offline
        Mr. Androidundefined Offline
        Mr. Android Plutonium Admin
        wrote on last edited by
        #17

        Cheers, so your device is set as the default device across everything so that's good. It makes me think it might be a sound driver problem, would you mind downloading this: https://www.ccleaner.com/speccy/download/standard and run it by opening the start menu and typing Speccy? Can you then screenshot the window that opens? Please wait until it finishes analyzing. It will look something like this:
        2552054f-360a-488d-a700-b66f6dd6d9e7-image.png

        SpazmicParadoxundefined 1 Reply Last reply
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        • SpazmicParadoxundefined Offline
          SpazmicParadoxundefined Offline
          SpazmicParadox
          replied to Mr. Android on last edited by
          #18

          Mr. Android Screenshot (4).png

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          • Mr. Androidundefined Offline
            Mr. Androidundefined Offline
            Mr. Android Plutonium Admin
            wrote on last edited by
            #19

            https://www.dell.com/support/contents/uk/en/ukbsdt1/article/product-support/self-support-knowledgebase/software-and-downloads/supportassist

            Dell SupportAssist is likely the easiest way to do some driver updates. If you let it install and scan your machine, it should then offer you any driver updates, probably worth installing them all, especially if there is a sound driver update. (screenshot the window after all the updates are done please)

            Just incase this doesn't work, can you also open the start menu and type winver and screenshot the window that opens, thanks.

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            • SpazmicParadoxundefined Offline
              SpazmicParadoxundefined Offline
              SpazmicParadox
              wrote on last edited by
              #20

              could it be because downloaded it from discord server?
              because Before it was from the plutonium website and it worked except that I cant play multiplayer.

              Mr. Androidundefined 1 Reply Last reply
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              • Mr. Androidundefined Offline
                Mr. Androidundefined Offline
                Mr. Android Plutonium Admin
                replied to SpazmicParadox on last edited by
                #21

                SpazmicParadox I'm not sure I follow?
                What do you mean by "it"?

                SpazmicParadoxundefined 2 Replies Last reply
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                • SpazmicParadoxundefined Offline
                  SpazmicParadoxundefined Offline
                  SpazmicParadox
                  replied to Mr. Android on last edited by
                  #22

                  Mr. Android by it I mean the sound problem probably is because I downloaded bo2 through the discord server.

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                  • SpazmicParadoxundefined Offline
                    SpazmicParadoxundefined Offline
                    SpazmicParadox
                    replied to Mr. Android on last edited by
                    #23

                    Mr. Android the bo2 worked better before downloading's it again from the discord server

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                    • SpazmicParadoxundefined Offline
                      SpazmicParadoxundefined Offline
                      SpazmicParadox
                      wrote on last edited by
                      #24

                      I will reinstall black ops but instead from the website not discord server

                      Mr. Androidundefined 1 Reply Last reply
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                      • Mr. Androidundefined Offline
                        Mr. Androidundefined Offline
                        Mr. Android Plutonium Admin
                        replied to SpazmicParadox on last edited by
                        #25

                        SpazmicParadox Sounds good - make sure to place piry.exe somewhere such as C:\Games

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                        • SpazmicParadoxundefined Offline
                          SpazmicParadoxundefined Offline
                          SpazmicParadox
                          wrote on last edited by
                          #26

                          Okay I will inform you Mr. Android if it works more you may want to fix discoed one if it works better

                          Mr. Androidundefined 1 Reply Last reply
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                          • Mr. Androidundefined Offline
                            Mr. Androidundefined Offline
                            Mr. Android Plutonium Admin
                            replied to SpazmicParadox on last edited by
                            #27

                            SpazmicParadox I don't think there's a difference so i'll be interested to see.

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                            • SpazmicParadoxundefined Offline
                              SpazmicParadoxundefined Offline
                              SpazmicParadox
                              wrote on last edited by
                              #28

                              Still the same I think its because I reset my pc to factory settings and then it may have had problems with the download

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                              • Mr. Androidundefined Offline
                                Mr. Androidundefined Offline
                                Mr. Android Plutonium Admin
                                wrote on last edited by
                                #29

                                I still suggest checking my reply regarding downloading Dell Support Assist, if you reset your PC, then you may not have an up to date audio driver.

                                1 Reply Last reply
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                                • SpazmicParadoxundefined Offline
                                  SpazmicParadoxundefined Offline
                                  SpazmicParadox
                                  wrote on last edited by
                                  #30

                                  I did

                                  1 Reply Last reply
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                                  • SpazmicParadoxundefined Offline
                                    SpazmicParadoxundefined Offline
                                    SpazmicParadox
                                    wrote on last edited by SpazmicParadox
                                    #31

                                    Mr. Android I found out how to fix the issue it was downloading DirectX 12 again for my pc I hope I can see if the origins map of zombie's works as well.

                                    Mr. Androidundefined 1 Reply Last reply
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                                    • Mr. Androidundefined Offline
                                      Mr. Androidundefined Offline
                                      Mr. Android Plutonium Admin
                                      replied to SpazmicParadox on last edited by
                                      #32

                                      SpazmicParadox Great to hear the sound got sorted and thanks for letting me know the fix. Let me know how origins goes 🙂

                                      1 Reply Last reply
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