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Sound issue

Scheduled Pinned Locked Moved BO2 Client Support
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  • SpazmicParadoxundefined SpazmicParadox

    Kalitos it says it’s at 100% for the volume

    Kalitosundefined Offline
    Kalitosundefined Offline
    Kalitos
    wrote on last edited by
    #9

    SpazmicParadox One last try, share a screenshot of the sound settings within the game.

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    0
    • SpazmicParadoxundefined Offline
      SpazmicParadoxundefined Offline
      SpazmicParadox
      wrote on last edited by SpazmicParadox
      #10

      Kalitos Screenshot (1).png

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      • SpazmicParadoxundefined Offline
        SpazmicParadoxundefined Offline
        SpazmicParadox
        wrote on last edited by
        #11

        Kalitos also when I enter origins map its just a white screen

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        • Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #12

          Can you atleast post a screenshot where the game doesn't cover the important information in the other window?

          SpazmicParadoxundefined 2 Replies Last reply
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          • Mr. Androidundefined Mr. Android

            Can you atleast post a screenshot where the game doesn't cover the important information in the other window?

            SpazmicParadoxundefined Offline
            SpazmicParadoxundefined Offline
            SpazmicParadox
            wrote on last edited by
            #13

            @Mr-Android yes

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            • Mr. Androidundefined Mr. Android

              Can you atleast post a screenshot where the game doesn't cover the important information in the other window?

              SpazmicParadoxundefined Offline
              SpazmicParadoxundefined Offline
              SpazmicParadox
              wrote on last edited by
              #14

              @Mr-Android Screenshot (2).png

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              • Mr. Androidundefined Offline
                Mr. Androidundefined Offline
                Mr. Android
                Plutonium Admin
                wrote on last edited by
                #15

                Go to start and type Change System Sounds and click the item that appears.

                e1a9dd53-a415-4ab5-9a7f-d748bf1893c7-image.png
                Then click the playback tab and screenshot that window please.

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                • SpazmicParadoxundefined Offline
                  SpazmicParadoxundefined Offline
                  SpazmicParadox
                  wrote on last edited by
                  #16

                  Screenshot (3).png

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                  • Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android
                    Plutonium Admin
                    wrote on last edited by
                    #17

                    Cheers, so your device is set as the default device across everything so that's good. It makes me think it might be a sound driver problem, would you mind downloading this: https://www.ccleaner.com/speccy/download/standard and run it by opening the start menu and typing Speccy? Can you then screenshot the window that opens? Please wait until it finishes analyzing. It will look something like this:
                    2552054f-360a-488d-a700-b66f6dd6d9e7-image.png

                    SpazmicParadoxundefined 1 Reply Last reply
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                    • Mr. Androidundefined Mr. Android

                      Cheers, so your device is set as the default device across everything so that's good. It makes me think it might be a sound driver problem, would you mind downloading this: https://www.ccleaner.com/speccy/download/standard and run it by opening the start menu and typing Speccy? Can you then screenshot the window that opens? Please wait until it finishes analyzing. It will look something like this:
                      2552054f-360a-488d-a700-b66f6dd6d9e7-image.png

                      SpazmicParadoxundefined Offline
                      SpazmicParadoxundefined Offline
                      SpazmicParadox
                      wrote on last edited by
                      #18

                      @Mr-Android Screenshot (4).png

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                      • Mr. Androidundefined Offline
                        Mr. Androidundefined Offline
                        Mr. Android
                        Plutonium Admin
                        wrote on last edited by
                        #19

                        https://www.dell.com/support/contents/uk/en/ukbsdt1/article/product-support/self-support-knowledgebase/software-and-downloads/supportassist

                        Dell SupportAssist is likely the easiest way to do some driver updates. If you let it install and scan your machine, it should then offer you any driver updates, probably worth installing them all, especially if there is a sound driver update. (screenshot the window after all the updates are done please)

                        Just incase this doesn't work, can you also open the start menu and type winver and screenshot the window that opens, thanks.

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                        • SpazmicParadoxundefined Offline
                          SpazmicParadoxundefined Offline
                          SpazmicParadox
                          wrote on last edited by
                          #20

                          could it be because downloaded it from discord server?
                          because Before it was from the plutonium website and it worked except that I cant play multiplayer.

                          Mr. Androidundefined 1 Reply Last reply
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                          • SpazmicParadoxundefined SpazmicParadox

                            could it be because downloaded it from discord server?
                            because Before it was from the plutonium website and it worked except that I cant play multiplayer.

                            Mr. Androidundefined Offline
                            Mr. Androidundefined Offline
                            Mr. Android
                            Plutonium Admin
                            wrote on last edited by
                            #21

                            SpazmicParadox I'm not sure I follow?
                            What do you mean by "it"?

                            SpazmicParadoxundefined 2 Replies Last reply
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                            • Mr. Androidundefined Mr. Android

                              SpazmicParadox I'm not sure I follow?
                              What do you mean by "it"?

                              SpazmicParadoxundefined Offline
                              SpazmicParadoxundefined Offline
                              SpazmicParadox
                              wrote on last edited by
                              #22

                              @Mr-Android by it I mean the sound problem probably is because I downloaded bo2 through the discord server.

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                              • Mr. Androidundefined Mr. Android

                                SpazmicParadox I'm not sure I follow?
                                What do you mean by "it"?

                                SpazmicParadoxundefined Offline
                                SpazmicParadoxundefined Offline
                                SpazmicParadox
                                wrote on last edited by
                                #23

                                @Mr-Android the bo2 worked better before downloading's it again from the discord server

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                                • SpazmicParadoxundefined Offline
                                  SpazmicParadoxundefined Offline
                                  SpazmicParadox
                                  wrote on last edited by
                                  #24

                                  I will reinstall black ops but instead from the website not discord server

                                  Mr. Androidundefined 1 Reply Last reply
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                                  • SpazmicParadoxundefined SpazmicParadox

                                    I will reinstall black ops but instead from the website not discord server

                                    Mr. Androidundefined Offline
                                    Mr. Androidundefined Offline
                                    Mr. Android
                                    Plutonium Admin
                                    wrote on last edited by
                                    #25

                                    SpazmicParadox Sounds good - make sure to place piry.exe somewhere such as C:\Games

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                                    • SpazmicParadoxundefined Offline
                                      SpazmicParadoxundefined Offline
                                      SpazmicParadox
                                      wrote on last edited by
                                      #26

                                      Okay I will inform you @Mr-Android if it works more you may want to fix discoed one if it works better

                                      Mr. Androidundefined 1 Reply Last reply
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                                      • SpazmicParadoxundefined SpazmicParadox

                                        Okay I will inform you @Mr-Android if it works more you may want to fix discoed one if it works better

                                        Mr. Androidundefined Offline
                                        Mr. Androidundefined Offline
                                        Mr. Android
                                        Plutonium Admin
                                        wrote on last edited by
                                        #27

                                        SpazmicParadox I don't think there's a difference so i'll be interested to see.

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                                        • SpazmicParadoxundefined Offline
                                          SpazmicParadoxundefined Offline
                                          SpazmicParadox
                                          wrote on last edited by
                                          #28

                                          Still the same I think its because I reset my pc to factory settings and then it may have had problems with the download

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