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crash

Scheduled Pinned Locked Moved Launcher Support
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  • alphx_xundefined Offline
    alphx_xundefined Offline
    alphx_x
    wrote on last edited by
    #1

    keep crashing when i run it

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      Elaborate please. Any errors? Do you crash on the launcher, bootstrapper or ingame? If it generates a crashdump while you're on the bootsrapper, you might have msi afterburner/rivatuner statistics or any similar overlays running in the background. Quit/disable them.

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      • Riskyboiiundefined Offline
        Riskyboiiundefined Offline
        Riskyboii
        wrote on last edited by
        #3

        the crash happens when we start the launcher it says: crash id 53b3c9d8dc104ebc882a3b7b59522e8

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC
          Plutonium Staff
          wrote on last edited by
          #4

          //Moved.

          That ID is useless all by itself you know that right? Mention the full error, or better yet screenshot it.

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          • Riskyboiiundefined Offline
            Riskyboiiundefined Offline
            Riskyboii
            wrote on last edited by
            #5

            Desktop Screenshot 2020.11.13 - 01.44.35.38.png )))

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            • Riskyboiiundefined Offline
              Riskyboiiundefined Offline
              Riskyboii
              wrote on last edited by
              #6

              when i press okay this shows up Desktop Screenshot 2020.11.13 - 01.47.17.48.png

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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC
                Plutonium Staff
                wrote on last edited by
                #7

                Try changing DNS to 1.1.1.1 - google this if you don't know how to. Delete %localappdata%/Plutonium and run the launcher as admin again. If that doesn't work either, try a VPN.

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                • Riskyboiiundefined Offline
                  Riskyboiiundefined Offline
                  Riskyboii
                  wrote on last edited by
                  #8

                  HannesC said in crash:

                  1.1.1.1

                  thanks men it worked when i changed my DNS

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