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BO2 won't start getting critical exception

Scheduled Pinned Locked Moved BO2 Client Support
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  • HannesCundefined Offline
    HannesCundefined Offline
    HannesC
    Plutonium Staff
    wrote on last edited by
    #2

    Have any overlays such as msi afterburner/rivatuner running in the background? If yes, quit them and try again.

    UhOh_Redundefined 1 Reply Last reply
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    • HannesCundefined HannesC

      Have any overlays such as msi afterburner/rivatuner running in the background? If yes, quit them and try again.

      UhOh_Redundefined Offline
      UhOh_Redundefined Offline
      UhOh_Red
      wrote on last edited by
      #3

      HannesC I quit afterburner/discord, restarted pc, checked GPU drivers, the only programs open at the moment are ICUE, wallpaper engine, and Nvidia Control Panel settings

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      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC
        Plutonium Staff
        wrote on last edited by
        #4

        Is this in the "Monitoring" tab disabled as well?
        alt text

        Also try quitting ICUE as well?

        UhOh_Redundefined 1 Reply Last reply
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        • HannesCundefined HannesC

          Is this in the "Monitoring" tab disabled as well?
          alt text

          Also try quitting ICUE as well?

          UhOh_Redundefined Offline
          UhOh_Redundefined Offline
          UhOh_Red
          wrote on last edited by
          #5

          HannesC Yeah that was turned off and I just tried disabling ICUE, no luck.

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          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC
            Plutonium Staff
            wrote on last edited by HannesC
            #6

            Probably wouldn't help but ehh, did you try disabling/uninstalling afterburner as well? Sorry man I'm outta ideas then.

            UhOh_Redundefined 2 Replies Last reply
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            • HannesCundefined HannesC

              Probably wouldn't help but ehh, did you try disabling/uninstalling afterburner as well? Sorry man I'm outta ideas then.

              UhOh_Redundefined Offline
              UhOh_Redundefined Offline
              UhOh_Red
              wrote on last edited by
              #7

              HannesC Yeah afterburner is completely disabled

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              • HannesCundefined HannesC

                Probably wouldn't help but ehh, did you try disabling/uninstalling afterburner as well? Sorry man I'm outta ideas then.

                UhOh_Redundefined Offline
                UhOh_Redundefined Offline
                UhOh_Red
                wrote on last edited by
                #8

                HannesC does GEforce experience count as overlay?

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                • UhOh_Redundefined Offline
                  UhOh_Redundefined Offline
                  UhOh_Red
                  wrote on last edited by
                  #9

                  tried disabling Nvidia overlay, didnt work after that either. Could it be windows defender?

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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC
                    Plutonium Staff
                    wrote on last edited by HannesC
                    #10

                    Doubtful, but you could always try adding Pluto to exclusions. Follow this video and could you screenshot your bo2 folder?

                    UhOh_Redundefined 1 Reply Last reply
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                    • HannesCundefined HannesC

                      Doubtful, but you could always try adding Pluto to exclusions. Follow this video and could you screenshot your bo2 folder?

                      UhOh_Redundefined Offline
                      UhOh_Redundefined Offline
                      UhOh_Red
                      wrote on last edited by UhOh_Red
                      #11

                      HannesC I did the exclusion thing but no luck and here is the bo2 thing e30d04d9-e36c-48a6-854e-981c500aea45-image.png

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