Blackscreen when i hit "play"

[Polo91LP]

When i start Bo2 a blackscreen who looks like a loading but nothing happend, must AltF4 to exit of this

[HannesC]

Do you hear ingame sounds running in the background? Try alt tabbing and selecting the bootstrapper window (black cmd window) and type r_fullscreen 0 , then vid_restart in it.

[Polo91LP]

No i dont hear anything, i can't alt tab i just can altF4 or the windows keyboard key. I have an error "error during inizialisation"

[HannesC]

Oh your game files are corrupted/incomplete. Follow this guide to repair your game.

[Polo91LP]

K but i already have bo2 on steam but only the multiplayer, must i download the campaign too to run plutonium ?

[HannesC]

Literally just follow the guide mate. It'll repair your files you won't have to do anything else, plus no campaign doesn't make a difference, pluto doesn't even support campaign.

[Polo91LP]

k thank's