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Game crash

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  • ROYCE1undefined ROYCE1

    I can't launch the game its crashes every time i did everything right

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    ROYCE1 we need more info. Can you post a screenshot of the error message?

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    • ROYCE1undefined Offline
      ROYCE1undefined Offline
      ROYCE1
      wrote on last edited by
      #3

      heres what i did i downloaded the torrent and all of the files was in a folder called games and i click the launcher and click the game settings to locate the file and i clicked play and it saids launcher cant respond and it crashes everytime

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      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC
        Plutonium Staff
        wrote on last edited by HannesC
        #4

        ROYCE1 Install the redists and run dxsetup.exe inside the directx folder, from the redist folder provided with the basegame. Also what antivirus do you use?

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        • ROYCE1undefined Offline
          ROYCE1undefined Offline
          ROYCE1
          wrote on last edited by
          #5

          i did what you told me and i uses mcafee as my antivirus and it still crashes
          Screenshot (149).png
          it just get stuck at the loading screen after that it closes

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          • ROYCE1undefined Offline
            ROYCE1undefined Offline
            ROYCE1
            wrote on last edited by
            #6

            why i cant because i have paid 1 year subscription on mcafee

            Xerxesundefined 1 Reply Last reply
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            • ROYCE1undefined ROYCE1

              why i cant because i have paid 1 year subscription on mcafee

              Xerxesundefined Offline
              Xerxesundefined Offline
              Xerxes
              Plutonium Staff
              wrote on last edited by
              #7

              Ask McAfee, they are causing the problem after all. All we can tell you is that they are causing it and that uninstalling solves that problem.

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              • ROYCE1undefined Offline
                ROYCE1undefined Offline
                ROYCE1
                wrote on last edited by
                #8

                it finally work but why is it hard to find join a public match

                Dss0undefined 1 Reply Last reply
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                • ROYCE1undefined ROYCE1

                  it finally work but why is it hard to find join a public match

                  Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  ROYCE1 there are no public matches/matchmaking, you have to join a server via the server browser.

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                  • ROYCE1undefined Offline
                    ROYCE1undefined Offline
                    ROYCE1
                    wrote on last edited by
                    #10

                    including zombies public match ?

                    Dss0undefined 1 Reply Last reply
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                    • ROYCE1undefined ROYCE1

                      including zombies public match ?

                      Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #11

                      ROYCE1 again:
                      there is no matchmaking in plutonium.
                      plutonium has dedicated servers only.

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                      • ROYCE1undefined Offline
                        ROYCE1undefined Offline
                        ROYCE1
                        wrote on last edited by
                        #12

                        okay noted

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