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cant start the Game (multiplayer & zombies )

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  • Hermestundefined Offline
    Hermestundefined Offline
    Hermest
    wrote on last edited by
    #1

    When I tried to start the game from client everything was alright till black screen came and the this error appeared
    Screenshot 2021-01-10 160555.jpg
    I found that location and found 2 files one with DMP format(and it was 500 mb so I couldnt upload it) and another with text and a text includes this :
    Exception Code: 0xC0000005
    Exception Address: 0xFB8A340C
    also both multi and zombies cant start and this error is from multiplayer .

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    • luigistyleundefined Offline
      luigistyleundefined Offline
      luigistyle Plutonium Staff
      wrote on last edited by
      #2

      Upload the .dmp file to some external site and link it.

      Hermestundefined 1 Reply Last reply
      0
      • Hermestundefined Offline
        Hermestundefined Offline
        Hermest
        replied to luigistyle on last edited by
        #3

        luigistyle found the problem ; thanks for support
        the problem was that I have my msi after burner opened and when I closed it ; it started working but there is a way to use the msi After burner or not ?

        luigistyleundefined 1 Reply Last reply
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        • luigistyleundefined Offline
          luigistyleundefined Offline
          luigistyle Plutonium Staff
          replied to Hermest on last edited by
          #4

          there is a way to use the msi After burner or not ?

          Probably not, I suggest keeping it closed.

          //Locked, user has fixed their issue.

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          • Xerxesundefined Offline
            Xerxesundefined Offline
            Xerxes Plutonium Staff
            wrote on last edited by
            #5

            For some people it works flawless with MSI Afterburner for others it won't even start, as of now we don't know why.

            :::

            82206b7e-18fe-4f1b-b9a0-bb5dbacee6af-grafik.png

            :::

            1 Reply Last reply
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