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update fail

Scheduled Pinned Locked Moved Launcher Support
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  • KOOSSundefined KOOSS

    so i tried to follow the video but when he opens the virus and treath protection i have completely different tab

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #4

    KOOSS post a screenshot.

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    • KOOSSundefined Offline
      KOOSSundefined Offline
      KOOSS
      wrote on last edited by
      #5

      8eac5598-2362-4e1e-88c8-4e7037c1997d-image.png sorry for the launguage

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      • KOOSSundefined KOOSS

        8eac5598-2362-4e1e-88c8-4e7037c1997d-image.png sorry for the launguage

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #6

        KOOSS no idea what that is, which version of windows are you using? search for "winver" in the start menu and run it, post a screenshot.
        Can't help you much if it's not in english, all you have to do is exclude %localappdata%/Plutonium from scanning.

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        • KOOSSundefined Offline
          KOOSSundefined Offline
          KOOSS
          wrote on last edited by
          #7

          ddd7eae8-f78f-43b9-9c18-e87f7f99d2fe-image.png

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          • KOOSSundefined KOOSS

            ddd7eae8-f78f-43b9-9c18-e87f7f99d2fe-image.png

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #8

            KOOSS alt text

            This says you're using a differnet antivirus software.
            So which one do you use?
            Click the blue text, maybe it'll tell you.

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            • KOOSSundefined Offline
              KOOSSundefined Offline
              KOOSS
              wrote on last edited by
              #9

              b9c30fa7-c7a0-433f-be6c-9d2529b06e18-image.png

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              • KOOSSundefined KOOSS

                b9c30fa7-c7a0-433f-be6c-9d2529b06e18-image.png

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #10

                KOOSS can you atleast translate for me what it says?
                So your defender says you have another av installed that's why it's deactivated. What you need to do now is find out which other antivirus software is installed on your pc and exclude %localappdata%/Plutonium from scanning in that av software.
                If you really can't find it just check the list of installed programs on your pc.

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                • KOOSSundefined Offline
                  KOOSSundefined Offline
                  KOOSS
                  wrote on last edited by
                  #11

                  so all antiviruses i use is CCcleaner and avast

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                  • KOOSSundefined KOOSS

                    so all antiviruses i use is CCcleaner and avast

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #12

                    KOOSS yea. so exclude it from scanning in avast.
                    https://support.avast.com/en-ww/article/Antivirus-scan-exclusions

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                    • KOOSSundefined Offline
                      KOOSSundefined Offline
                      KOOSS
                      wrote on last edited by KOOSS
                      #13

                      what was the code again? because when i put %localappdata%/Plutonium it still doesnt work for me

                      Dss0undefined 1 Reply Last reply
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                      • KOOSSundefined KOOSS

                        what was the code again? because when i put %localappdata%/Plutonium it still doesnt work for me

                        Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0
                        Plutonium Staff
                        wrote on last edited by
                        #14

                        KOOSS just uninstall avast and do it in defender according to the video. It's a bad av anyways.

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                        • KOOSSundefined Offline
                          KOOSSundefined Offline
                          KOOSS
                          wrote on last edited by
                          #15

                          yo it work thx so much

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