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  3. My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message.

My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message.

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  • Mr. Androidundefined Offline
    Mr. Androidundefined Offline
    Mr. Android
    Plutonium Admin
    wrote on last edited by
    #4

    Go to %localappdata%/Plutonium\crashdumps and check if you have any that start with r363 or r361 and if so send me a screenshot of the folder. I can then see if we need any of the files. (They allow us to see why pluto crashed, or atleast, help us find out why)

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    0
    • Goldnerundefined Offline
      Goldnerundefined Offline
      Goldner
      wrote on last edited by
      #5

      Yeah, R363.
      138fc4a8-35c8-4831-a79e-122d2146336e-image.png

      Mr. Androidundefined 1 Reply Last reply
      0
      • Goldnerundefined Goldner

        Yeah, R363.
        138fc4a8-35c8-4831-a79e-122d2146336e-image.png

        Mr. Androidundefined Offline
        Mr. Androidundefined Offline
        Mr. Android
        Plutonium Admin
        wrote on last edited by
        #6

        Goldner How fast is your internet upload speed?

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        0
        • Goldnerundefined Offline
          Goldnerundefined Offline
          Goldner
          wrote on last edited by
          #7

          Only 3mb. It will take a day to upload.

          Mr. Androidundefined 1 Reply Last reply
          0
          • Goldnerundefined Goldner

            Only 3mb. It will take a day to upload.

            Mr. Androidundefined Offline
            Mr. Androidundefined Offline
            Mr. Android
            Plutonium Admin
            wrote on last edited by
            #8

            Goldner OK - we'll need to wait to see if anybody else with the problem has some crashdumps that are either smaller or has a faster upload speed. Please bare with us, without an error message we're abit blind.

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            0
            • Goldnerundefined Offline
              Goldnerundefined Offline
              Goldner
              wrote on last edited by
              #9

              If it help you, i can maybe share my screen on Discord.

              Mr. Androidundefined 1 Reply Last reply
              0
              • Goldnerundefined Goldner

                If it help you, i can maybe share my screen on Discord.

                Mr. Androidundefined Offline
                Mr. Androidundefined Offline
                Mr. Android
                Plutonium Admin
                wrote on last edited by
                #10

                Goldner Not right now - we need the crashdump, but thats for the offer of help 🙂

                Ahmad_Jundefined 1 Reply Last reply
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                • beaaaarrrrrrundefined Offline
                  beaaaarrrrrrundefined Offline
                  beaaaarrrrrr
                  wrote on last edited by
                  #11

                  my game is crashing as well it seems like changing fov had caused a worse crash so i set it back to 65 from 100, but my game still crashes. But there is no error message it just freezes, and i cant do anything

                  Mr. Androidundefined 1 Reply Last reply
                  0
                  • beaaaarrrrrrundefined beaaaarrrrrr

                    my game is crashing as well it seems like changing fov had caused a worse crash so i set it back to 65 from 100, but my game still crashes. But there is no error message it just freezes, and i cant do anything

                    Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android
                    Plutonium Admin
                    wrote on last edited by
                    #12

                    beaaaarrrrrr Go to %localappdata%/Plutonium\crashdumps and screenshot the folder for me please.

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                    • beaaaarrrrrrundefined Offline
                      beaaaarrrrrrundefined Offline
                      beaaaarrrrrr
                      wrote on last edited by
                      #13

                      Screenshot (5).png

                      Mr. Androidundefined 1 Reply Last reply
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                      • beaaaarrrrrrundefined beaaaarrrrrr

                        Screenshot (5).png

                        Mr. Androidundefined Offline
                        Mr. Androidundefined Offline
                        Mr. Android
                        Plutonium Admin
                        wrote on last edited by
                        #14

                        beaaaarrrrrr Would you mind uploading that to https://anonfiles.com/ and sending it here? RektInator can then attempt to see if he can troubleshoot as this appears to be affecting a few people.

                        1 Reply Last reply
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                        • Mr. Androidundefined Mr. Android

                          Goldner Not right now - we need the crashdump, but thats for the offer of help 🙂

                          Ahmad_Jundefined Offline
                          Ahmad_Jundefined Offline
                          Ahmad_J
                          wrote on last edited by
                          #15

                          @Mr-Android Same problem here, I got the crashdump too

                          Ahmad_Jundefined 1 Reply Last reply
                          0
                          • Ahmad_Jundefined Ahmad_J

                            @Mr-Android Same problem here, I got the crashdump too

                            Ahmad_Jundefined Offline
                            Ahmad_Jundefined Offline
                            Ahmad_J
                            wrote on last edited by
                            #16

                            Ahmad_J
                            crashdump.png

                            1 Reply Last reply
                            0
                            • Mr. Androidundefined Offline
                              Mr. Androidundefined Offline
                              Mr. Android
                              Plutonium Admin
                              wrote on last edited by
                              #17

                              Would you mind uploading that to https://anonfiles.com/ and sending it here?

                              1 Reply Last reply
                              0
                              • H3X1Cundefined Offline
                                H3X1Cundefined Offline
                                H3X1C
                                Plutonium Staff
                                wrote on last edited by
                                #18

                                Please provide screenshots of your game folders, please.

                                Mr. Androidundefined 1 Reply Last reply
                                0
                                • beaaaarrrrrrundefined Offline
                                  beaaaarrrrrrundefined Offline
                                  beaaaarrrrrr
                                  wrote on last edited by
                                  #19

                                  https://anonfiles.com/9fS1wcq8od/plutonium-r363-2020-04-16_05-56-01_dmp

                                  1 Reply Last reply
                                  0
                                  • Mr. Androidundefined Offline
                                    Mr. Androidundefined Offline
                                    Mr. Android
                                    Plutonium Admin
                                    wrote on last edited by
                                    #20

                                    RektInator Anything you can provide from the crashdump?

                                    1 Reply Last reply
                                    0
                                    • H3X1Cundefined H3X1C

                                      Please provide screenshots of your game folders, please.

                                      Mr. Androidundefined Offline
                                      Mr. Androidundefined Offline
                                      Mr. Android
                                      Plutonium Admin
                                      wrote on last edited by
                                      #21

                                      H3X1C said in My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message.:

                                      Please provide screenshots of your game folders, please.

                                      Please also do what H3X1C has asked.

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                                      • mk3dgarundefined Offline
                                        mk3dgarundefined Offline
                                        mk3dgar
                                        wrote on last edited by
                                        #22

                                        I'm getting crashdump errors as well but I'm getting an r622 dump but I'm still having issues booting the game.

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                                        • ZetAhEnKahundefined Offline
                                          ZetAhEnKahundefined Offline
                                          ZetAhEnKah
                                          wrote on last edited by
                                          #23

                                          Hey guys, I have a similar problem, but i don't have any crashdump files from IW5 in my crashes folder, only some of T6 and I don't get a error message after IW5 crashes. I assume you can't do much without this information but I thougt I ask anyway. I can only say it happened after I changed my clantag and my titlecard to a custom colored one...

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