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  3. My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message.

My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message.

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  • Plrzundefined Offline
    Plrzundefined Offline
    Plrz
    wrote on last edited by
    #2

    can you help me install this please

    1 Reply Last reply
    0
    • Goldnerundefined Offline
      Goldnerundefined Offline
      Goldner
      wrote on last edited by
      #3

      Same.

      1 Reply Last reply
      0
      • Mr. Androidundefined Offline
        Mr. Androidundefined Offline
        Mr. Android
        Plutonium Admin
        wrote on last edited by
        #4

        Go to %localappdata%/Plutonium\crashdumps and check if you have any that start with r363 or r361 and if so send me a screenshot of the folder. I can then see if we need any of the files. (They allow us to see why pluto crashed, or atleast, help us find out why)

        1 Reply Last reply
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        • Goldnerundefined Offline
          Goldnerundefined Offline
          Goldner
          wrote on last edited by
          #5

          Yeah, R363.
          138fc4a8-35c8-4831-a79e-122d2146336e-image.png

          Mr. Androidundefined 1 Reply Last reply
          0
          • Goldnerundefined Goldner

            Yeah, R363.
            138fc4a8-35c8-4831-a79e-122d2146336e-image.png

            Mr. Androidundefined Offline
            Mr. Androidundefined Offline
            Mr. Android
            Plutonium Admin
            wrote on last edited by
            #6

            Goldner How fast is your internet upload speed?

            1 Reply Last reply
            0
            • Goldnerundefined Offline
              Goldnerundefined Offline
              Goldner
              wrote on last edited by
              #7

              Only 3mb. It will take a day to upload.

              Mr. Androidundefined 1 Reply Last reply
              0
              • Goldnerundefined Goldner

                Only 3mb. It will take a day to upload.

                Mr. Androidundefined Offline
                Mr. Androidundefined Offline
                Mr. Android
                Plutonium Admin
                wrote on last edited by
                #8

                Goldner OK - we'll need to wait to see if anybody else with the problem has some crashdumps that are either smaller or has a faster upload speed. Please bare with us, without an error message we're abit blind.

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                • Goldnerundefined Offline
                  Goldnerundefined Offline
                  Goldner
                  wrote on last edited by
                  #9

                  If it help you, i can maybe share my screen on Discord.

                  Mr. Androidundefined 1 Reply Last reply
                  0
                  • Goldnerundefined Goldner

                    If it help you, i can maybe share my screen on Discord.

                    Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android
                    Plutonium Admin
                    wrote on last edited by
                    #10

                    Goldner Not right now - we need the crashdump, but thats for the offer of help 🙂

                    Ahmad_Jundefined 1 Reply Last reply
                    0
                    • beaaaarrrrrrundefined Offline
                      beaaaarrrrrrundefined Offline
                      beaaaarrrrrr
                      wrote on last edited by
                      #11

                      my game is crashing as well it seems like changing fov had caused a worse crash so i set it back to 65 from 100, but my game still crashes. But there is no error message it just freezes, and i cant do anything

                      Mr. Androidundefined 1 Reply Last reply
                      0
                      • beaaaarrrrrrundefined beaaaarrrrrr

                        my game is crashing as well it seems like changing fov had caused a worse crash so i set it back to 65 from 100, but my game still crashes. But there is no error message it just freezes, and i cant do anything

                        Mr. Androidundefined Offline
                        Mr. Androidundefined Offline
                        Mr. Android
                        Plutonium Admin
                        wrote on last edited by
                        #12

                        beaaaarrrrrr Go to %localappdata%/Plutonium\crashdumps and screenshot the folder for me please.

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                        • beaaaarrrrrrundefined Offline
                          beaaaarrrrrrundefined Offline
                          beaaaarrrrrr
                          wrote on last edited by
                          #13

                          Screenshot (5).png

                          Mr. Androidundefined 1 Reply Last reply
                          0
                          • beaaaarrrrrrundefined beaaaarrrrrr

                            Screenshot (5).png

                            Mr. Androidundefined Offline
                            Mr. Androidundefined Offline
                            Mr. Android
                            Plutonium Admin
                            wrote on last edited by
                            #14

                            beaaaarrrrrr Would you mind uploading that to https://anonfiles.com/ and sending it here? RektInator can then attempt to see if he can troubleshoot as this appears to be affecting a few people.

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                            • Mr. Androidundefined Mr. Android

                              Goldner Not right now - we need the crashdump, but thats for the offer of help 🙂

                              Ahmad_Jundefined Offline
                              Ahmad_Jundefined Offline
                              Ahmad_J
                              wrote on last edited by
                              #15

                              @Mr-Android Same problem here, I got the crashdump too

                              Ahmad_Jundefined 1 Reply Last reply
                              0
                              • Ahmad_Jundefined Ahmad_J

                                @Mr-Android Same problem here, I got the crashdump too

                                Ahmad_Jundefined Offline
                                Ahmad_Jundefined Offline
                                Ahmad_J
                                wrote on last edited by
                                #16

                                Ahmad_J
                                crashdump.png

                                1 Reply Last reply
                                0
                                • Mr. Androidundefined Offline
                                  Mr. Androidundefined Offline
                                  Mr. Android
                                  Plutonium Admin
                                  wrote on last edited by
                                  #17

                                  Would you mind uploading that to https://anonfiles.com/ and sending it here?

                                  1 Reply Last reply
                                  0
                                  • H3X1Cundefined Offline
                                    H3X1Cundefined Offline
                                    H3X1C
                                    Plutonium Staff
                                    wrote on last edited by
                                    #18

                                    Please provide screenshots of your game folders, please.

                                    Mr. Androidundefined 1 Reply Last reply
                                    0
                                    • beaaaarrrrrrundefined Offline
                                      beaaaarrrrrrundefined Offline
                                      beaaaarrrrrr
                                      wrote on last edited by
                                      #19

                                      https://anonfiles.com/9fS1wcq8od/plutonium-r363-2020-04-16_05-56-01_dmp

                                      1 Reply Last reply
                                      0
                                      • Mr. Androidundefined Offline
                                        Mr. Androidundefined Offline
                                        Mr. Android
                                        Plutonium Admin
                                        wrote on last edited by
                                        #20

                                        RektInator Anything you can provide from the crashdump?

                                        1 Reply Last reply
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                                        • H3X1Cundefined H3X1C

                                          Please provide screenshots of your game folders, please.

                                          Mr. Androidundefined Offline
                                          Mr. Androidundefined Offline
                                          Mr. Android
                                          Plutonium Admin
                                          wrote on last edited by
                                          #21

                                          H3X1C said in My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message.:

                                          Please provide screenshots of your game folders, please.

                                          Please also do what H3X1C has asked.

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