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  3. My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message.

My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message.

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  • AestheticSoloundefined Offline
    AestheticSoloundefined Offline
    AestheticSolo
    wrote on last edited by
    #1

    My IW5 crashes constantly after I join a server. I can play and run around for a few minutes and then my game crashes without an error message. I do not know how to fix it can somebody help me. Discord: oZone Solo#0028.

    1 Reply Last reply
    0
    • Plrzundefined Offline
      Plrzundefined Offline
      Plrz
      wrote on last edited by
      #2

      can you help me install this please

      1 Reply Last reply
      0
      • Goldnerundefined Offline
        Goldnerundefined Offline
        Goldner
        wrote on last edited by
        #3

        Same.

        1 Reply Last reply
        0
        • Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #4

          Go to %localappdata%/Plutonium\crashdumps and check if you have any that start with r363 or r361 and if so send me a screenshot of the folder. I can then see if we need any of the files. (They allow us to see why pluto crashed, or atleast, help us find out why)

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          • Goldnerundefined Offline
            Goldnerundefined Offline
            Goldner
            wrote on last edited by
            #5

            Yeah, R363.
            138fc4a8-35c8-4831-a79e-122d2146336e-image.png

            Mr. Androidundefined 1 Reply Last reply
            0
            • Goldnerundefined Goldner

              Yeah, R363.
              138fc4a8-35c8-4831-a79e-122d2146336e-image.png

              Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android
              Plutonium Admin
              wrote on last edited by
              #6

              Goldner How fast is your internet upload speed?

              1 Reply Last reply
              0
              • Goldnerundefined Offline
                Goldnerundefined Offline
                Goldner
                wrote on last edited by
                #7

                Only 3mb. It will take a day to upload.

                Mr. Androidundefined 1 Reply Last reply
                0
                • Goldnerundefined Goldner

                  Only 3mb. It will take a day to upload.

                  Mr. Androidundefined Offline
                  Mr. Androidundefined Offline
                  Mr. Android
                  Plutonium Admin
                  wrote on last edited by
                  #8

                  Goldner OK - we'll need to wait to see if anybody else with the problem has some crashdumps that are either smaller or has a faster upload speed. Please bare with us, without an error message we're abit blind.

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                  • Goldnerundefined Offline
                    Goldnerundefined Offline
                    Goldner
                    wrote on last edited by
                    #9

                    If it help you, i can maybe share my screen on Discord.

                    Mr. Androidundefined 1 Reply Last reply
                    0
                    • Goldnerundefined Goldner

                      If it help you, i can maybe share my screen on Discord.

                      Mr. Androidundefined Offline
                      Mr. Androidundefined Offline
                      Mr. Android
                      Plutonium Admin
                      wrote on last edited by
                      #10

                      Goldner Not right now - we need the crashdump, but thats for the offer of help 🙂

                      Ahmad_Jundefined 1 Reply Last reply
                      0
                      • beaaaarrrrrrundefined Offline
                        beaaaarrrrrrundefined Offline
                        beaaaarrrrrr
                        wrote on last edited by
                        #11

                        my game is crashing as well it seems like changing fov had caused a worse crash so i set it back to 65 from 100, but my game still crashes. But there is no error message it just freezes, and i cant do anything

                        Mr. Androidundefined 1 Reply Last reply
                        0
                        • beaaaarrrrrrundefined beaaaarrrrrr

                          my game is crashing as well it seems like changing fov had caused a worse crash so i set it back to 65 from 100, but my game still crashes. But there is no error message it just freezes, and i cant do anything

                          Mr. Androidundefined Offline
                          Mr. Androidundefined Offline
                          Mr. Android
                          Plutonium Admin
                          wrote on last edited by
                          #12

                          beaaaarrrrrr Go to %localappdata%/Plutonium\crashdumps and screenshot the folder for me please.

                          1 Reply Last reply
                          0
                          • beaaaarrrrrrundefined Offline
                            beaaaarrrrrrundefined Offline
                            beaaaarrrrrr
                            wrote on last edited by
                            #13

                            Screenshot (5).png

                            Mr. Androidundefined 1 Reply Last reply
                            0
                            • beaaaarrrrrrundefined beaaaarrrrrr

                              Screenshot (5).png

                              Mr. Androidundefined Offline
                              Mr. Androidundefined Offline
                              Mr. Android
                              Plutonium Admin
                              wrote on last edited by
                              #14

                              beaaaarrrrrr Would you mind uploading that to https://anonfiles.com/ and sending it here? RektInator can then attempt to see if he can troubleshoot as this appears to be affecting a few people.

                              1 Reply Last reply
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                              • Mr. Androidundefined Mr. Android

                                Goldner Not right now - we need the crashdump, but thats for the offer of help 🙂

                                Ahmad_Jundefined Offline
                                Ahmad_Jundefined Offline
                                Ahmad_J
                                wrote on last edited by
                                #15

                                @Mr-Android Same problem here, I got the crashdump too

                                Ahmad_Jundefined 1 Reply Last reply
                                0
                                • Ahmad_Jundefined Ahmad_J

                                  @Mr-Android Same problem here, I got the crashdump too

                                  Ahmad_Jundefined Offline
                                  Ahmad_Jundefined Offline
                                  Ahmad_J
                                  wrote on last edited by
                                  #16

                                  Ahmad_J
                                  crashdump.png

                                  1 Reply Last reply
                                  0
                                  • Mr. Androidundefined Offline
                                    Mr. Androidundefined Offline
                                    Mr. Android
                                    Plutonium Admin
                                    wrote on last edited by
                                    #17

                                    Would you mind uploading that to https://anonfiles.com/ and sending it here?

                                    1 Reply Last reply
                                    0
                                    • H3X1Cundefined Offline
                                      H3X1Cundefined Offline
                                      H3X1C
                                      Plutonium Staff
                                      wrote on last edited by
                                      #18

                                      Please provide screenshots of your game folders, please.

                                      Mr. Androidundefined 1 Reply Last reply
                                      0
                                      • beaaaarrrrrrundefined Offline
                                        beaaaarrrrrrundefined Offline
                                        beaaaarrrrrr
                                        wrote on last edited by
                                        #19

                                        https://anonfiles.com/9fS1wcq8od/plutonium-r363-2020-04-16_05-56-01_dmp

                                        1 Reply Last reply
                                        0
                                        • Mr. Androidundefined Offline
                                          Mr. Androidundefined Offline
                                          Mr. Android
                                          Plutonium Admin
                                          wrote on last edited by
                                          #20

                                          RektInator Anything you can provide from the crashdump?

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