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  3. Getting Crash after being on the game for 2-3 minutes

Getting Crash after being on the game for 2-3 minutes

Scheduled Pinned Locked Moved BO2 Client Support
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  • Awesometigerundefined Offline
    Awesometigerundefined Offline
    Awesometiger
    wrote on last edited by
    #1

    I have already turned off all my anti-viruses and I have already tried to delete and re-install the game itself and nothing has changed. Please help

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    • twaxkluxxiundefined Offline
      twaxkluxxiundefined Offline
      twaxkluxxi
      wrote on last edited by twaxkluxxi
      #2

      literally has never happened to me, what is your system specs?
      min requirements:
      OS: Windows Vista (Service Pack 2) or Windows 7; (Windows XP not supported)
      Processor: Intel Core2 Duo E8200 2.66 GHz or AMD Phenom X3 8750 2.4 GHz processor or better
      Memory: 2GB for 32-bit OS or 4GB for 64-bit OS
      Graphics: Nvidia GeForce 8800GT 512 MB or ATI Radeon HD 3870 512 MB or better
      DirectX: DirectX 9.0c or later
      Hard Drive: 16 GB free hard drive space
      Sound: DirectX 9.0c or later
      Internet: Broadband connection and service required for Multiplayer Connectivity. Internet connection required for activation.

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      • Awesometigerundefined Offline
        Awesometigerundefined Offline
        Awesometiger
        wrote on last edited by
        #3

        I meet all the requirements.

        Also note, that the game was working fine before this crashing was happening.

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC
          Plutonium Staff
          wrote on last edited by
          #4

          What antivirus do you use though? Also note turning off/disabling some AV's doesn't do a thing, they still run in the background - some examples are McAffee or Webroot, they crash the game without any errors even after you've disabled them.

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          • Awesometigerundefined Offline
            Awesometigerundefined Offline
            Awesometiger
            wrote on last edited by
            #5

            I do use webroot, that could be the problem. Now I gotta figure out how I can fully turn it off so my game doesn't keep crashing

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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #6

              Don't bother figuring it out - just uninstall it. Its a terrible AV, use defender instead.

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              • Xerxesundefined Offline
                Xerxesundefined Offline
                Xerxes
                Plutonium Staff
                wrote on last edited by
                #7

                To add a bit more of information:
                Webroot can not be fully disabled and can also not be set-up to fully whitelist a process. The only way known to us to get it working with Plutonium is to uninstall it.

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