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Game Crashes midgame

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  • John Sinclarundefined John Sinclar

    Hey asking for help

    i played with a friend today and my game crashed multiple times it freezes random and i have to restart the hole game

    pls reply

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    @Junior97123

    • post a screenshot of the error message(s)
    • upload the .dmp file mentioned in the error message(s) to google drive and post the link here.
    John Sinclarundefined 1 Reply Last reply
    0
    • John Sinclarundefined Offline
      John Sinclarundefined Offline
      John Sinclar
      wrote on last edited by
      #3
      This post is deleted!
      1 Reply Last reply
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      • Dss0undefined Dss0

        @Junior97123

        • post a screenshot of the error message(s)
        • upload the .dmp file mentioned in the error message(s) to google drive and post the link here.
        John Sinclarundefined Offline
        John Sinclarundefined Offline
        John Sinclar
        wrote on last edited by John Sinclar
        #4

        Dss0

        i dont get any errors it just freezes randomly i sometimes can play 10 minutes or eather 5 i tryed it online or with friends and both times it just freezes and i have to close the bootstrap thing to get out of the game.

        i also tryed to repair it with the guide but that doesnt work too

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC
          Plutonium Staff
          wrote on last edited by
          #5

          John Sinclar What antivirus do you use?

          John Sinclarundefined 1 Reply Last reply
          0
          • HannesCundefined HannesC

            John Sinclar What antivirus do you use?

            John Sinclarundefined Offline
            John Sinclarundefined Offline
            John Sinclar
            wrote on last edited by
            #6

            HannesC Avira Free Security

            1 Reply Last reply
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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #7

              Not really a good AV, try adding exclusions to %localappdata%/Plutonium. If that solves it, good. If it doesn't, uninstall Avira.

              John Sinclarundefined 1 Reply Last reply
              0
              • HannesCundefined HannesC

                Not really a good AV, try adding exclusions to %localappdata%/Plutonium. If that solves it, good. If it doesn't, uninstall Avira.

                John Sinclarundefined Offline
                John Sinclarundefined Offline
                John Sinclar
                wrote on last edited by
                #8

                HannesC so found the location for the folder what do i have to add now? im not that good with pc stuff

                Dss0undefined 1 Reply Last reply
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                • John Sinclarundefined John Sinclar

                  HannesC so found the location for the folder what do i have to add now? im not that good with pc stuff

                  Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  John Sinclar you exclude the Plutonium folder located in %localappdata% from scanning. Should be accessible via the real time protection options: https://support.avira.com/hc/en-us/community/posts/360013054037/comments/360003913618

                  John Sinclarundefined 2 Replies Last reply
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                  • Dss0undefined Dss0

                    John Sinclar you exclude the Plutonium folder located in %localappdata% from scanning. Should be accessible via the real time protection options: https://support.avira.com/hc/en-us/community/posts/360013054037/comments/360003913618

                    John Sinclarundefined Offline
                    John Sinclarundefined Offline
                    John Sinclar
                    wrote on last edited by
                    #10

                    Dss0 ok i excluded the folder so it doesnt scan it i try to play again and see if it works

                    1 Reply Last reply
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                    • Dss0undefined Dss0

                      John Sinclar you exclude the Plutonium folder located in %localappdata% from scanning. Should be accessible via the real time protection options: https://support.avira.com/hc/en-us/community/posts/360013054037/comments/360003913618

                      John Sinclarundefined Offline
                      John Sinclarundefined Offline
                      John Sinclar
                      wrote on last edited by
                      #11

                      Dss0 so i put the folder in the excluding thing and it lasted longer but it still crashes so i guess i have to get another AV programm?

                      1 Reply Last reply
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                      • HannesCundefined Offline
                        HannesCundefined Offline
                        HannesC
                        Plutonium Staff
                        wrote on last edited by
                        #12

                        Just uninstall it. Defender comes shipped in with windows and is gonna activate as soon as you uninstall the other AV. Its better as well.

                        John Sinclarundefined 1 Reply Last reply
                        0
                        • HannesCundefined HannesC

                          Just uninstall it. Defender comes shipped in with windows and is gonna activate as soon as you uninstall the other AV. Its better as well.

                          John Sinclarundefined Offline
                          John Sinclarundefined Offline
                          John Sinclar
                          wrote on last edited by John Sinclar
                          #13

                          HannesC i uninstalled the AV programm and it still freezes this time it froze sooner again,
                          i also tryed to set my FoV back to 65 because the bootstrapper.exe said "not allowing server to override saved dvar "cg_fov" but its still crashing

                          1 Reply Last reply
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                          • Yison093undefined Offline
                            Yison093undefined Offline
                            Yison093
                            wrote on last edited by
                            #14

                            Yo tengo tambien el mismo problema, pudiste solucionarlo?

                            1 Reply Last reply
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                            • C4-2NDGEN-141undefined Offline
                              C4-2NDGEN-141undefined Offline
                              C4-2NDGEN-141
                              wrote on last edited by
                              #15

                              Never had this happen to me

                              1 Reply Last reply
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