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Plutonium

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  3. [Issue] Bo2 launch window stays black

[Issue] Bo2 launch window stays black

Scheduled Pinned Locked Moved BO2 Client Support
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  • fangorshileundefined Offline
    fangorshileundefined Offline
    fangorshile
    wrote on last edited by fangorshile
    #1

    The plutonium launcher doesn't show any glitches or any sign something is wrong. When I launch the game 2 terminal windows pop up, one closes, and the main game window opens. The game window stays black while the window error sound plays. I will link a video of the problem. It also creates two files : a .dmp file and a .txt file

    Video of Problem on Drive
    .txt file generated

    This is what the .txt file says:

    Exception Code: 0xC0000005
    Exception Address: 0x006226FB
    
    • I started having the problem today, I installed it last night

    • I have tried restarting, disabling in-game overlay's, and logging out and back in again

    Here is a screenshot of my bo2 Folder as well
    Screenshot 2021-06-14 230727.png

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    • AdrX003undefined Offline
      AdrX003undefined Offline
      AdrX003
      wrote on last edited by AdrX003
      #2

      just a guess, but do you have all of these installed?

      -updated directx (the one wich the auto installer thinks its best is ok)
      -.NET Framework 3.5 and 4.8 activated in System Resources
      -all of Visuall C++ updates from 2005-2019 (i get mine from techpowerup)

      installed alot of games and mainly this one in aloooot of PCs and never seen this problem
      bu ive also installed all the items i said first.

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      • fangorshileundefined Offline
        fangorshileundefined Offline
        fangorshile
        wrote on last edited by fangorshile
        #3

        Thank you so much for the reply! I'm not sure, I'll definitely check those
        Here is the .dmp file as well if that helps

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