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random crash

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    ke_luo_zi
    wrote on Jul 26, 2021, 2:03 PM last edited by
    #1

    Plutonium r2016 t6 random crash and have no crash dmp

    undefined 1 Reply Last reply Jul 26, 2021, 2:14 PM
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      HannesC Plutonium Staff
      wrote on Jul 26, 2021, 2:05 PM last edited by
      #2

      There's nothing in %localappdata%/Plutonium/crashdumps? What antivirus do you use?

      undefined 2 Replies Last reply Jul 26, 2021, 2:14 PM
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        ke_luo_zi
        replied to HannesC on Jul 26, 2021, 2:14 PM last edited by
        #3

        HannesC antivirus : https://www.huorong.cn
        latest file in crashdumps's folder date is 7.19.2021 but it's crash in 5minutes ago

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          WxstedDark
          replied to ke_luo_zi on Jul 26, 2021, 2:14 PM last edited by
          #4

          @SCPSUP I'm having the same problem even though I just got back to my PC and no one else has touched it either

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            ke_luo_zi
            replied to HannesC on Jul 26, 2021, 2:30 PM last edited by
            #5

            HannesC the Chinese language 's problem or steamapi.dll?
            it's always deleted by plutonium (the original steamapi.dll is not support windows 10)🤔

            undefined 1 Reply Last reply Jul 26, 2021, 3:27 PM
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              Resxt Plutonium Staff
              replied to ke_luo_zi on Jul 26, 2021, 3:27 PM last edited by
              #6

              @SCPSUP steam_api.dll being deleted is normal. Plutonium deletes this to avoid conflicts with Steam afaik. The crashes might be caused by your antivirus. Try to add both the Plutonium folder and your BO2 folder as exclusions. See this guide

              If that doesn't fix your issue then you might have to uninstall your antivirus. FYI Windows Defender the antivirus that comes with Windows 10 is very good for the average user and is free so I recommend that you stick with that.

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              Jul 26, 2021, 2:14 PM

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