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plutonium launcher is not opening

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  • Zyngawolf Offline
    Zyngawolf Offline
    Zyngawolf
    wrote on last edited by
    #1

    I follow the process of downloading the plutonium launcher. Then whenever I try to launch the plutonium.exe application nothing happens. No notifications pop up, no error codes pop up, nothing.
    I have gone through the troubleshooting process as to why my plutonium might not be working and still nothing.
    What can I do to fix this?
    Cheers in advance.

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    • HannesC Offline
      HannesC Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      What windows version are you on? Hit Win+R, type winver and screenshot the window.

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      • Zyngawolf Offline
        Zyngawolf Offline
        Zyngawolf
        wrote on last edited by
        #3

        windowsverion.PNG

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        • HannesC Offline
          HannesC Offline
          HannesC
          Plutonium Staff
          wrote on last edited by
          #4

          That's good, Plutonium should launch tho. What antivirus do you use? Also your plutonium.exe isn't 0KB right? It should be 4,122 KB.

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          • Zyngawolf Offline
            Zyngawolf Offline
            Zyngawolf
            wrote on last edited by
            #5

            Yep plutonium is 4122KB, and I dont have any antivirus just use windows security.

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            • HannesC Offline
              HannesC Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #6

              Try adding %localappdata%/Plutonium to defender's exclusions https://streamable.com/5giauo

              If it still doesn't launch, no clue what's wrong. Pluto minimum requirements is .NET 4.7.2, and that windows build has that/newer version of it shipped by default. Try installing these 3 things -
              https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
              https://aka.ms/vs/16/release/vc_redist.x64.exe
              https://aka.ms/vs/16/release/vc_redist.x86.exe

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              • Zyngawolf Offline
                Zyngawolf Offline
                Zyngawolf
                wrote on last edited by
                #7

                Nah none of those worked. But looking in my %localappdata% files plutonium isn't even there, im assuming thats probably the issue.
                Thank you for the help though.

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