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Problem with signing in

Scheduled Pinned Locked Moved Launcher Support
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  • ReyCuba Offline
    ReyCuba Offline
    ReyCuba
    wrote on last edited by
    #1

    When trying to sign in always sais "an issue ocurred when loggin in" No idea why

    Resxt 1 Reply Last reply
    0
    • ReyCuba ReyCuba

      When trying to sign in always sais "an issue ocurred when loggin in" No idea why

      Resxt Offline
      Resxt Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #2

      ReyCuba try to delete the Plutonium folder in %localappdata% (while the launcher is closed) then start it again. If this still doesn't work then reply by saying what your antivirus is (even if it is disabled or has exclusions) and also if you have any VPN running or if you think your ISP could be blocking something

      ReyCuba 1 Reply Last reply
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      • Resxt Resxt

        ReyCuba try to delete the Plutonium folder in %localappdata% (while the launcher is closed) then start it again. If this still doesn't work then reply by saying what your antivirus is (even if it is disabled or has exclusions) and also if you have any VPN running or if you think your ISP could be blocking something

        ReyCuba Offline
        ReyCuba Offline
        ReyCuba
        wrote on last edited by
        #3

        @lResxt does not work, the problem persists. My antivirus is Windows Defender but it is disabled. Maybe my ISP is blocking something

        Resxt 1 Reply Last reply
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        • ReyCuba ReyCuba

          @lResxt does not work, the problem persists. My antivirus is Windows Defender but it is disabled. Maybe my ISP is blocking something

          Resxt Offline
          Resxt Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #4

          ReyCuba add Plutonium folder as exclusion https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
          Also you could try to use a VPN. You can also search the forum to see if someone had a similar issue and fixed it

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