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Incompatible UI version

Scheduled Pinned Locked Moved BO2 Client Support
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  • nioniossundefined Offline
    nioniossundefined Offline
    nionioss
    wrote on last edited by
    #1

    Whenever I try to join my friend's custom game it starts loading and then just disconnects me saying "Incompatible UI version". We tried with another friend and it happened to him too. Can I get some help? (It automatically updated when we launched it)

    Resxtundefined 1 Reply Last reply
    2
    • cubanorollerundefined Offline
      cubanorollerundefined Offline
      cubanoroller
      wrote on last edited by
      #2

      honestly think its a bug with this new update. nobodys able to join friends atm

      1 Reply Last reply
      0
      • JezuzLizardundefined Offline
        JezuzLizardundefined Offline
        JezuzLizard
        Plutonium Staff
        wrote on last edited by
        #3

        In order to create a speedy patch we need more information.

        • What game were you playing(mp/zm)?
        • What map(s) did you attempt to play on?
        • What gametypes(s) did you attempt to play on?
        • Are you and your friend(s) on the latest version(at least r2100 or higher; open console to see)?
        • Can you join a dedicated server on the same map/gametype?
        DeMoNiiAkZzundefined 1 Reply Last reply
        0
        • JezuzLizardundefined JezuzLizard

          In order to create a speedy patch we need more information.

          • What game were you playing(mp/zm)?
          • What map(s) did you attempt to play on?
          • What gametypes(s) did you attempt to play on?
          • Are you and your friend(s) on the latest version(at least r2100 or higher; open console to see)?
          • Can you join a dedicated server on the same map/gametype?
          DeMoNiiAkZzundefined Offline
          DeMoNiiAkZzundefined Offline
          DeMoNiiAkZz
          wrote on last edited by
          #4

          JezuzLizard - zm bo2

          • maps that don't work: origins, mob of the dead & buried
          • normal game (tranzit)
          • we are all of course on the latest version (r2108)
          • yes we can join a server on any map but when it's a private match with our friends it doesn't work
          SKYDROWundefined TheFalloutundefined TheCourier22undefined kodakblyatundefined Hugo_04undefined 5 Replies Last reply
          0
          • DeMoNiiAkZzundefined DeMoNiiAkZz

            JezuzLizard - zm bo2

            • maps that don't work: origins, mob of the dead & buried
            • normal game (tranzit)
            • we are all of course on the latest version (r2108)
            • yes we can join a server on any map but when it's a private match with our friends it doesn't work
            SKYDROWundefined Offline
            SKYDROWundefined Offline
            SKYDROW
            wrote on last edited by
            #5

            DeMoNiiAkZz same error

            1 Reply Last reply
            0
            • DeMoNiiAkZzundefined DeMoNiiAkZz

              JezuzLizard - zm bo2

              • maps that don't work: origins, mob of the dead & buried
              • normal game (tranzit)
              • we are all of course on the latest version (r2108)
              • yes we can join a server on any map but when it's a private match with our friends it doesn't work
              TheFalloutundefined Offline
              TheFalloutundefined Offline
              TheFallout
              wrote on last edited by
              #6

              DeMoNiiAkZz Same Error

              1 Reply Last reply
              0
              • DeMoNiiAkZzundefined DeMoNiiAkZz

                JezuzLizard - zm bo2

                • maps that don't work: origins, mob of the dead & buried
                • normal game (tranzit)
                • we are all of course on the latest version (r2108)
                • yes we can join a server on any map but when it's a private match with our friends it doesn't work
                TheCourier22undefined Offline
                TheCourier22undefined Offline
                TheCourier22
                wrote on last edited by
                #7

                DeMoNiiAkZz i have the same problem and i cant play with my friends

                1 Reply Last reply
                0
                • DeMoNiiAkZzundefined DeMoNiiAkZz

                  JezuzLizard - zm bo2

                  • maps that don't work: origins, mob of the dead & buried
                  • normal game (tranzit)
                  • we are all of course on the latest version (r2108)
                  • yes we can join a server on any map but when it's a private match with our friends it doesn't work
                  kodakblyatundefined Offline
                  kodakblyatundefined Offline
                  kodakblyat
                  wrote on last edited by
                  #8

                  DeMoNiiAkZz same error

                  1 Reply Last reply
                  0
                  • Dylanneitorundefined Offline
                    Dylanneitorundefined Offline
                    Dylanneitor
                    wrote on last edited by
                    #9

                    same error

                    1 Reply Last reply
                    0
                    • lalauzinhoundefined Offline
                      lalauzinhoundefined Offline
                      lalauzinho
                      wrote on last edited by
                      #10

                      same error

                      1 Reply Last reply
                      0
                      • nioniossundefined nionioss

                        Whenever I try to join my friend's custom game it starts loading and then just disconnects me saying "Incompatible UI version". We tried with another friend and it happened to him too. Can I get some help? (It automatically updated when we launched it)

                        Resxtundefined Offline
                        Resxtundefined Offline
                        Resxt
                        Plutonium Staff
                        wrote on last edited by
                        #11

                        UI Compatibility Error

                        Since the update of r2107 people have been getting this error in T6 Zombies. This only occurs when players attempt to join their friends via custom games in DLC maps. A fix will be rolled out soon, please be patient!

                        Possible solutions to try in the meantime:

                        1. Join at same time - You can use dvar zombies_minplayer x where x = amount of people required to join in order the game to start. You must type this before starting the match. Hopefully this will prevent the error.

                        2. Joining a public server playing those maps - at the moment, joining servers does not cause the error to occur and yes Easter Eggs work in servers.

                        3. (for advanced users only) Host a public server - take a look at this guide to help you https://docs.plutonium.pw/docs/server/t6/setting-up-a-server/

                        Credit to Pistakilla

                        BallsMcLongAssundefined 1 Reply Last reply
                        2
                        • nioniossundefined Offline
                          nioniossundefined Offline
                          nionioss
                          wrote on last edited by
                          #12

                          The first method worked, thanks!

                          beach

                          1 Reply Last reply
                          0
                          • MiTTzeraundefined Offline
                            MiTTzeraundefined Offline
                            MiTTzera
                            wrote on last edited by
                            #13

                            I tried with my friend and it didn't work

                            1 Reply Last reply
                            0
                            • nilgoldmaxundefined Offline
                              nilgoldmaxundefined Offline
                              nilgoldmax
                              wrote on last edited by
                              #14

                              It also didn't work for me. Unless we are doing something wrong. When do you exactly do you have to insert the comand? We have to do it both or just the one starting the match?

                              1 Reply Last reply
                              0
                              • Resxtundefined Resxt

                                UI Compatibility Error

                                Since the update of r2107 people have been getting this error in T6 Zombies. This only occurs when players attempt to join their friends via custom games in DLC maps. A fix will be rolled out soon, please be patient!

                                Possible solutions to try in the meantime:

                                1. Join at same time - You can use dvar zombies_minplayer x where x = amount of people required to join in order the game to start. You must type this before starting the match. Hopefully this will prevent the error.

                                2. Joining a public server playing those maps - at the moment, joining servers does not cause the error to occur and yes Easter Eggs work in servers.

                                3. (for advanced users only) Host a public server - take a look at this guide to help you https://docs.plutonium.pw/docs/server/t6/setting-up-a-server/

                                Credit to Pistakilla

                                BallsMcLongAssundefined Offline
                                BallsMcLongAssundefined Offline
                                BallsMcLongAss
                                wrote on last edited by
                                #15

                                @lResxt The Command you provided does not work when used in the command prompt, is there any other way to fix this

                                Resxtundefined 1 Reply Last reply
                                0
                                • BallsMcLongAssundefined BallsMcLongAss

                                  @lResxt The Command you provided does not work when used in the command prompt, is there any other way to fix this

                                  Resxtundefined Offline
                                  Resxtundefined Offline
                                  Resxt
                                  Plutonium Staff
                                  wrote on last edited by
                                  #16

                                  BallsMcLongAss Use /zombies_minplayer 2 in the console, not in the command prompt (although this should work). Obviously replace 2 by the number of players.

                                  YoCeleryundefined 1 Reply Last reply
                                  0
                                  • DeMoNiiAkZzundefined DeMoNiiAkZz

                                    JezuzLizard - zm bo2

                                    • maps that don't work: origins, mob of the dead & buried
                                    • normal game (tranzit)
                                    • we are all of course on the latest version (r2108)
                                    • yes we can join a server on any map but when it's a private match with our friends it doesn't work
                                    Hugo_04undefined Offline
                                    Hugo_04undefined Offline
                                    Hugo_04
                                    wrote on last edited by
                                    #17

                                    DeMoNiiAkZz said in Incompatible UI version:

                                    y

                                    same error

                                    1 Reply Last reply
                                    0
                                    • Resxtundefined Resxt

                                      BallsMcLongAss Use /zombies_minplayer 2 in the console, not in the command prompt (although this should work). Obviously replace 2 by the number of players.

                                      YoCeleryundefined Offline
                                      YoCeleryundefined Offline
                                      YoCelery
                                      wrote on last edited by
                                      #18

                                      @lResxt command does not work, how are we able to make a public server Since the Link no longer works

                                      Resxtundefined 1 Reply Last reply
                                      0
                                      • YoCeleryundefined YoCelery

                                        @lResxt command does not work, how are we able to make a public server Since the Link no longer works

                                        Resxtundefined Offline
                                        Resxtundefined Offline
                                        Resxt
                                        Plutonium Staff
                                        wrote on last edited by
                                        #19

                                        YoCelery the command works. Host has to put /zombies_minplayer 2 (or any other number) in the in-game console and press Enter to validate it before starting the map

                                        As for public server you could easily find it by searching on Plutonium's website https://plutonium.pw/docs/server/t6/setting-up-a-server/

                                        1 Reply Last reply
                                        0
                                        • farmbottundefined Offline
                                          farmbottundefined Offline
                                          farmbott
                                          wrote on last edited by
                                          #20

                                          yo me and my mate tried putting in the command and doing everything you said and we had the same error

                                          1 Reply Last reply
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