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Plutonium

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  3. my launcher doesn't load the clients

my launcher doesn't load the clients

Scheduled Pinned Locked Moved Launcher Support
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  • Please Tasteundefined Offline
    Please Tasteundefined Offline
    Please Taste
    wrote on last edited by
    #3

    it still hasnt worked unfortunately. i would also like to add the the cmd program doesn't open and that the launcher was working fine before. any other ideas?

    Dss0undefined 1 Reply Last reply
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    • Please Tasteundefined Please Taste

      it still hasnt worked unfortunately. i would also like to add the the cmd program doesn't open and that the launcher was working fine before. any other ideas?

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #4

      Please Taste yea ik, that exact issue is caused by av 99% of the times, can you post a screenshot of your exclusion settings? Do you use anything besides windows defender?

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      • Please Tasteundefined Offline
        Please Tasteundefined Offline
        Please Taste
        wrote on last edited by
        #5

        bc7e0fc7-618d-4c74-8eaf-506fe59e43dc-image.png

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        • Please Tasteundefined Please Taste

          bc7e0fc7-618d-4c74-8eaf-506fe59e43dc-image.png

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #6

          Please Taste Select C:\Users\connor lawrer\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe.Also make sure all these are selected in the menu that pops up when you add a new exclusion:

          alt text

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          • Please Tasteundefined Offline
            Please Tasteundefined Offline
            Please Taste
            wrote on last edited by
            #7

            db038296-5fe2-4748-9d16-cfd5426f156d-image.png 50f4475f-2402-47f4-9285-37cc6a7ceb58-image.png

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            • Please Tasteundefined Offline
              Please Tasteundefined Offline
              Please Taste
              wrote on last edited by
              #8

              that still hasn't worked after putting on the new settings 😢. i have also restarted my pc

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              • Please Tasteundefined Please Taste

                that still hasn't worked after putting on the new settings 😢. i have also restarted my pc

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #9

                Please Taste you have to select all components here like i said.

                alt text

                Scan only means it will exclude the file when doing an active scan of your entire pc so it'll still block it when you start the game. File Anti-Virus, Application Control and Firewall and System Watcher are propably the components blocking it.

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                • RisedSkyundefined Offline
                  RisedSkyundefined Offline
                  RisedSky
                  wrote on last edited by
                  #10

                  Kaspersky is very annoying, even if it's disabled it will try to delete Plutonium.
                  The only fix is to add in the exclusions Plutonium plus your game folder directly.
                  Check his history to whitelist the files in the %localappdata%

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                  • Please Tasteundefined Offline
                    Please Tasteundefined Offline
                    Please Taste
                    wrote on last edited by
                    #11

                    i have selected all components and i am still getting the issue. i have also done what risedsky said and add the game folder directory into exclusions (i think this is what he meant) and still not working 😞 c12714d6-9a35-4a0f-85ef-f3a651144cbe-image.png 26a4ed56-3d30-48eb-82f1-0a6c65271275-image.png please correct me if i miss understood

                    Dss0undefined 1 Reply Last reply
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                    • Please Tasteundefined Please Taste

                      i have selected all components and i am still getting the issue. i have also done what risedsky said and add the game folder directory into exclusions (i think this is what he meant) and still not working 😞 c12714d6-9a35-4a0f-85ef-f3a651144cbe-image.png 26a4ed56-3d30-48eb-82f1-0a6c65271275-image.png please correct me if i miss understood

                      Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #12

                      Please Taste no, the only thing that gets falsely detected is plutonium-bootstrapper-win32.exe, nothing else.
                      Check windows event viewer for any errors that come up after you hit play (start -> search for event viewer -> open it and go to windows logs -> application).
                      Also try running the launcher as admin.
                      Also try deleting %localappdata%/Plutonium/info.json.

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                      • Please Tasteundefined Offline
                        Please Tasteundefined Offline
                        Please Taste
                        wrote on last edited by
                        #13

                        i deleted info.json and tried to run as admin and still nothing. i got this error on event view and have no idea if its relevant to plutonium. if you have any other ideas then i can try a few more things but my av runs out on the 9th so i have no problem waiting until then to see if the game works again. 2f6214b2-2b07-4a97-b14b-57ebc6700963-image.png

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                        • Please Tasteundefined Offline
                          Please Tasteundefined Offline
                          Please Taste
                          wrote on last edited by
                          #14

                          I MANAGED TO FIND A FIX! i just disabled my av and it worked. not sure why it didnt work when i excluded the file but ill just have to disable the av when i play

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