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  3. I do not know if its my launcher or game

I do not know if its my launcher or game

Scheduled Pinned Locked Moved BO2 Client Support
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  • Tobirama Senjuuundefined Offline
    Tobirama Senjuuundefined Offline
    Tobirama Senjuu
    wrote on last edited by
    #1

    I need help whenever I press play on bo2 it just crashes with no error report

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      Covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

      Tobirama Senjuuundefined 1 Reply Last reply
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      • HannesCundefined HannesC

        Covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

        Tobirama Senjuuundefined Offline
        Tobirama Senjuuundefined Offline
        Tobirama Senjuu
        wrote on last edited by
        #3

        HannesC in the section Issue: Launcher does not respond when trying to start it (or says MSVCP140.dll is missing):
        Solution: Install the following runtimes (also mind the system requirements on top of this post!):
        https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
        https://aka.ms/vs/16/release/vc_redist.x64.exe
        https://aka.ms/vs/16/release/vc_redist.x86.exe
        i did that and i tried to launch bo2 again and it still didn't work, is it because of my kaspersky?

        Dss0undefined 1 Reply Last reply
        0
        • Tobirama Senjuuundefined Tobirama Senjuu

          HannesC in the section Issue: Launcher does not respond when trying to start it (or says MSVCP140.dll is missing):
          Solution: Install the following runtimes (also mind the system requirements on top of this post!):
          https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
          https://aka.ms/vs/16/release/vc_redist.x64.exe
          https://aka.ms/vs/16/release/vc_redist.x86.exe
          i did that and i tried to launch bo2 again and it still didn't work, is it because of my kaspersky?

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Tobirama Senjuu very possible yes, exclude %localappdata%/Plutonium from scanning https://support.kaspersky.com/14848#block1
          Make sure to select "all components" in the exclusion menu.

          Tobirama Senjuuundefined 1 Reply Last reply
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          • Dss0undefined Dss0

            Tobirama Senjuu very possible yes, exclude %localappdata%/Plutonium from scanning https://support.kaspersky.com/14848#block1
            Make sure to select "all components" in the exclusion menu.

            Tobirama Senjuuundefined Offline
            Tobirama Senjuuundefined Offline
            Tobirama Senjuu
            wrote on last edited by
            #5

            Dss0 is there any chance i can get a video how to do that or you can just please break it down for me

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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #6

              He just linked the kaspersky docs on how to do that bruh. Its literally a picture book how can you not still understand it?

              Also the runtimes you downloaded aren't everything - you need to install DX as well. Run dxsetup.exe inside directx folder, inside the redist folder.

              Tobirama Senjuuundefined 2 Replies Last reply
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              • HannesCundefined HannesC

                He just linked the kaspersky docs on how to do that bruh. Its literally a picture book how can you not still understand it?

                Also the runtimes you downloaded aren't everything - you need to install DX as well. Run dxsetup.exe inside directx folder, inside the redist folder.

                Tobirama Senjuuundefined Offline
                Tobirama Senjuuundefined Offline
                Tobirama Senjuu
                wrote on last edited by
                #7
                This post is deleted!
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                • HannesCundefined HannesC

                  He just linked the kaspersky docs on how to do that bruh. Its literally a picture book how can you not still understand it?

                  Also the runtimes you downloaded aren't everything - you need to install DX as well. Run dxsetup.exe inside directx folder, inside the redist folder.

                  Tobirama Senjuuundefined Offline
                  Tobirama Senjuuundefined Offline
                  Tobirama Senjuu
                  wrote on last edited by Tobirama Senjuu
                  #8

                  HannesC Yeah sorry, update I completely turned off kaspersky for now and tried loading plutonium up and pressed play on bo2 and it still crashed, so it was not Kaspersky also I tried looking up the t6r.dll file and also tried looking up the plutonium bootstrapper on my pc and there was nothing is that a bad sign?

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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC
                    Plutonium Staff
                    wrote on last edited by
                    #9

                    Don't turn off Kaspersky, enable it again and add %localappdata%/Plutonium to exclusions instead. Localappdata is a hidden folder so google how to view hidden folders in win10. You don't need t6r.dll, it became defunct a long time ago and isn't even related to your issue.

                    And if it still crashes, I'm outta ideas.

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