Skip to content
  • 0 Unread 0
  • Recent
  • Popular
  • Users
  • Donate
Collapse
Home Docs Stats Discord Donate
Download
  1. Home
  2. BO2 Client Support
  3. Pls help Game will load as a black screen

Pls help Game will load as a black screen

Scheduled Pinned Locked Moved BO2 Client Support
6 Posts 2 Posters 496 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Daboss5017
    Daboss5017
    Daboss5017
    wrote on last edited by Daboss5017
    #1

    When I load in I can here the music for zombies and then it shows overlay then crashes screen shot below
    any suggestions
    e6f6097b-e946-41d2-9968-3cf8c75e7249-Screenshot_5.png

    Dss0 1 Reply Last reply
    0
    • Daboss5017 Daboss5017

      When I load in I can here the music for zombies and then it shows overlay then crashes screen shot below
      any suggestions
      e6f6097b-e946-41d2-9968-3cf8c75e7249-Screenshot_5.png

      Dss0
      Dss0
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Daboss5017 upload the .dmp file to google drive and post the link here.

      alt text

      1 Reply Last reply
      0
      • Daboss5017
        Daboss5017
        Daboss5017
        wrote on last edited by
        #3

        https://drive.google.com/file/d/1MZzTf1oHGcJ5qqrXERFkfEJcBbi2HBq9/view

        Dss0 1 Reply Last reply
        0
        • Daboss5017 Daboss5017

          https://drive.google.com/file/d/1MZzTf1oHGcJ5qqrXERFkfEJcBbi2HBq9/view

          Dss0
          Dss0
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Daboss5017 need a password to download it.

          1 Reply Last reply
          0
          • Daboss5017
            Daboss5017
            Daboss5017
            wrote on last edited by Daboss5017
            #5

            sorry it is open now
            https://drive.google.com/file/d/1MZzTf1oHGcJ5qqrXERFkfEJcBbi2HBq9/view

            Dss0 1 Reply Last reply
            0
            • Daboss5017 Daboss5017

              sorry it is open now
              https://drive.google.com/file/d/1MZzTf1oHGcJ5qqrXERFkfEJcBbi2HBq9/view

              Dss0
              Dss0
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              Daboss5017 here's a few things you can try:

              • repair your game files -> https://plutonium.pw/docs/repair/
              • try closing all programs that are running in the background (especially msi afterburner and rivatuner if you have them)
              • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
              • install everything that's in the redist folder in your game folder
              • update your graphics drivers
              • verify the integrity of your system files:
              1. open the start menu and search for "cmd"
              2. run cmd as admin
              3. execute the following command
              dism /online /cleanup-image /restorehealth
              
              1. after dism has finished repairing your system restart your pc
              1 Reply Last reply
              0

              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

              With your input, this post could be even better 💗

              Register Login
              Reply
              • Reply as topic
              Log in to reply
              • Oldest to Newest
              • Newest to Oldest
              • Most Votes


              • Login

              • Don't have an account? Register

              • Login or register to search.
              • First post
                Last post
              0
              • Unread 0
              • Recent
              • Popular
              • Users
              • Donate