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  3. Error opening BO2, I have tried everything and I can not get a solution, repair the files, I save the plutonium folder from any antivirus analysis and nothing, I always get the same error, some solution?

Error opening BO2, I have tried everything and I can not get a solution, repair the files, I save the plutonium folder from any antivirus analysis and nothing, I always get the same error, some solution?

Scheduled Pinned Locked Moved BO2 Client Support
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  • wilmersito017undefined Offline
    wilmersito017undefined Offline
    wilmersito017
    wrote on last edited by
    #1

    dbd4bec9-45bf-4056-8841-c98ac498d3d9-image.png

    Dss0undefined 1 Reply Last reply
    0
    • wilmersito017undefined wilmersito017

      dbd4bec9-45bf-4056-8841-c98ac498d3d9-image.png

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      wilmersito017 upload the .dmp file to google drive and post the link here.

      alt text

      wilmersito017undefined 1 Reply Last reply
      0
      • Dss0undefined Dss0

        wilmersito017 upload the .dmp file to google drive and post the link here.

        alt text

        wilmersito017undefined Offline
        wilmersito017undefined Offline
        wilmersito017
        wrote on last edited by
        #3

        Dss0 here is the file https://drive.google.com/file/d/1HbZw9Rt3UpnrbS5dZ9-CiBGZgVVo9peV/view?usp=sharing

        Dss0undefined 1 Reply Last reply
        0
        • wilmersito017undefined wilmersito017

          Dss0 here is the file https://drive.google.com/file/d/1HbZw9Rt3UpnrbS5dZ9-CiBGZgVVo9peV/view?usp=sharing

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          wilmersito017 i need a password to download that file, pls set it to public.

          wilmersito017undefined 1 Reply Last reply
          0
          • Dss0undefined Dss0

            wilmersito017 i need a password to download that file, pls set it to public.

            wilmersito017undefined Offline
            wilmersito017undefined Offline
            wilmersito017
            wrote on last edited by
            #5

            Dss0 Sorry, I hadn't noticed. Here it is
            https://drive.google.com/file/d/1HbZw9Rt3UpnrbS5dZ9-CiBGZgVVo9peV/view?usp=sharing

            Dss0undefined 1 Reply Last reply
            0
            • wilmersito017undefined wilmersito017

              Dss0 Sorry, I hadn't noticed. Here it is
              https://drive.google.com/file/d/1HbZw9Rt3UpnrbS5dZ9-CiBGZgVVo9peV/view?usp=sharing

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              wilmersito017 sadly the dump file is corrupted. Are you playing in a virtual machine by any chance?

              wilmersito017undefined 1 Reply Last reply
              0
              • Dss0undefined Dss0

                wilmersito017 sadly the dump file is corrupted. Are you playing in a virtual machine by any chance?

                wilmersito017undefined Offline
                wilmersito017undefined Offline
                wilmersito017
                wrote on last edited by
                #7

                Dss0 No, I play on my computer. What does it mean that the dump file is corrupted? No solution to my problem?

                Dss0undefined 1 Reply Last reply
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                • wilmersito017undefined wilmersito017

                  Dss0 No, I play on my computer. What does it mean that the dump file is corrupted? No solution to my problem?

                  Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #8

                  wilmersito017

                  • repair your game files -> https://plutonium.pw/docs/repair/
                  • try closing all programs that are running in the background (especially msi afterburner and rivatuner if you have them)
                  • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
                  • install everything that's in the redist folder in your game folder
                  • update your graphics drivers
                  • if you have a vr headset plugged in unplug it
                  • verify the integrity of your system files:
                  1. open the start menu and search for "cmd"
                  2. run cmd as admin
                  3. execute the following command
                  dism /online /cleanup-image /restorehealth
                  
                  1. after dism has finished repairing your system restart your pc
                  wilmersito017undefined 1 Reply Last reply
                  0
                  • Dss0undefined Dss0

                    wilmersito017

                    • repair your game files -> https://plutonium.pw/docs/repair/
                    • try closing all programs that are running in the background (especially msi afterburner and rivatuner if you have them)
                    • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
                    • install everything that's in the redist folder in your game folder
                    • update your graphics drivers
                    • if you have a vr headset plugged in unplug it
                    • verify the integrity of your system files:
                    1. open the start menu and search for "cmd"
                    2. run cmd as admin
                    3. execute the following command
                    dism /online /cleanup-image /restorehealth
                    
                    1. after dism has finished repairing your system restart your pc
                    wilmersito017undefined Offline
                    wilmersito017undefined Offline
                    wilmersito017
                    wrote on last edited by
                    #9

                    Dss0 I did everything he told me, but nothing, the same mistake keeps popping up 😞 e4a70d62-b0d3-480c-a659-08bef0908059-image.png

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