Plutonium Launcher - Crash Reference ID: a7da9c035bf6411c

SWFT Sneak

Just downloaded plutonium, and It wont let me launch any games ( I Downloaded Black ops 2 Zombies). Im getting this crash ID a7da9c035bf6411c

Dss0

SWFT Sneak upload the dump file to google drive and post the link here.

SWFT Sneak

Dss0

SWFT Sneak need a password to download the file.

SWFT Sneak

Exception Code: 0xC000001D
Exception Address: 0x4AA20000

Thats all that was in the text files

Dss0

SWFT Sneak the .dmp file is what's important, not the txt.

SWFT Sneak

https://drive.google.com/file/d/14daqc_FpFnPPuLMWheT3eUllevXv5yjP/view?usp=sharing
I reinstalled torrent, Plutonium and BO2 and there's a slightly different error. There is alink to the DMP file or whatever it is, and here's a screenshot of the error code.

Dss0

SWFT Sneak dump is inconclusive.. do you have any other (non-minimal) ones? You can try and make sure of a few things:

running the game in a virtual machine doesn't work
try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
update your graphics drivers
if you have a vr headset plugged in unplug it
if you use an avermedia capture card uninstall it's drivers
verify the integrity of your system files:

dism /online /cleanup-image /restorehealth

SWFT Sneak

Thanks for all the help, great support. It was background apps interfering with Plutonium. Thanks so much!

TRIANA115